Corporate Relocation Coordinator

Corporate Relocation Coordinator

Job Category: Customer Services Requisition Number: CORPO001487

Posted: March 17, 2026

Full-Time

On-site

Ward North American - Corporate Office 17275 Green Mountain Rd San Antonio, TX 78247, USA

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties may be assigned.)

• Manage relocations end-to-end with a focus on customer experience
• Guide customers and set clear expectations throughout the process
• Communicate with customers, teams, and partners at every stage
• Stay organized with daily tasks, emails, and milestones
• Identify and escalate issues as needed
• Maintain accurate documentation and service authorizations
• Work across multiple CRM and operational systems simultaneously
• Utilize Excel for estimating and report updates
• Manage communication through Outlook and internal platforms
• Maintain a high level of data accuracy and attention to detail across all systems

QUALIFICATIONS & EXPERIENCE REQUIRED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

• 12+ years of customer service or related experience
• Strong communication, organization, and multitasking skills
• High attention to detail and accuracy
• Comfortable working in a fast-paced, system-driven environment
• Ability to build relationships and problem-solve effectively
• Moving/relocation experience is a plus

Pay Rate $18.50-$20.00 hourly (based on experience)

SUPERVISORY RESPONSIBILITIES

This role has no direct supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually mild.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ward North American