Bilingual Front Desk Associate

Job Details: Job Location: Primary Argyle - Jax, FL 32244, About Coastal Health Coastal Health is a multi-specialty healthcare group with locations throughout Jacksonville and southeastern Georgia. We are committed to providing compassionate, high-quality care while creating a welcoming and supportive environment for our patients and our team. Bilingual Front Desk / Patient Services Representative Coastal Health is seeking a friendly, dependable, and bilingual Front Desk/Patient Services Representative to join our Primary Care team. The ideal candidate is compassionate, professional, organized, and enjoys helping patients while working in a fast-paced medical office environment. Fluency in English and Spanish is required. Responsibilities Greet patients in a friendly and professional manner Check patients in and out for appointments Verify patient demographics and insurance information Schedule and confirm patient appointments Answer incoming phone calls and assist patients with questions Communicate with patients in both English and Spanish Collect copays, balances, and other applicable payments Obtain and update patient information Assist with referrals, medical records, and other administrative duties Maintain accurate and timely documentation Provide excellent customer service to patients and their families Protect patient privacy and follow HIPAA guidelines Maintain a clean, organized, and welcoming front desk area Work closely with clinical staff and providers to ensure smooth daily operations Perform other duties as assigned Qualifications Bilingual in English and Spanish required Previous medical office or front desk experience preferred Excellent customer service and communication skills Strong organizational and multitasking abilities Professional and positive attitude Dependable and able to work well as part of a team Comfortable working in a fast-paced healthcare environment Experience with electronic medical records and insurance verification is a plus Qualifications: Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation. Why Join Coastal Health? Competitive pay Benefits for eligible employees Supportive team environment Opportunities for growth and advancement Become part of the Coastal Health family #J-18808-Ljbffr