Inside Sales

Respond to all email and phone leads immediately Qualify leads based on customer needs Provide consistent follow-up to online prospects with the goal of setting appointments with the Onsite Sales Agent Provide information and marketing material to prospects Respond to the sales line and voicemail for leads Work with prospects to determine the best community and floor plan Utilize lead-management software Create and deliver ongoing email campaigns Track and report on lead activity and sales conversion ratios Maintain website content Monitor third-party websites and online advertising Continually research the competition and their online activities Perform additional responsibilities as needed Requirements Two years of customer service experience Customer focused and personable Proven email and phone communication skills Sales contact management database experience Solid organizational, planning and managing skills Maintain focus while working in an unstructured environment with nominal supervision Ability to multi-task and manage time well Must be able to learn and follow proven sales process Previous new home sales experience not required Must be a superstar on the phone, highly proficient with email communication, and extremely comfortable using computer programs Core Competencies Demonstrates strong customer service skills with a focus on lead qualification and appointment setting. Proficient in email and phone communication, utilizing lead-management software to track sales activities and maintain effective follow-up. Highest-signal resume keywords Customer Service Experience Email Communication Skills Lead-Management Software Sales Contact Management Database Organizational Skills Soft Skills Personable Multi-Tasking Time Management Industry Keywords Sales Process Lead Qualification Online Advertising Website Content Management Sales Conversion Ratios Tools & Technologies Lead-Management Software #J-18808-Ljbffr Jobtailor