Surgery Center Coordinator

Scheduling Coordinator

Children's Dental Surgery is hiring a Scheduling Coordinator for our Jackson, NJ Surgery Center! Join our team where we prioritize exceptional patient care and offer a nurturing environment for our team.

The Scheduling Coordinator is responsible for coordinating all aspects of hospital-based dental procedures, including scheduling Operating Room time, obtaining authorizations, preparing documentation, and submitting accurate billing. This role acts as a liaison between the dental practice, hospital surgical services, anesthesiology, and insurance providers to ensure smooth and compliant case management for dental patients undergoing treatment in the OR.

Responsibilities

Scheduling & Coordination:

• Schedule dental surgical cases at affiliated hospitals or surgical centers, coordinating with OR schedulers, anesthesia departments, and hospital intake staff.
• Communicate with dentists and dental assistants to confirm treatment plans, case duration, and equipment/supply needs.
• Ensure all pre-operative documentation is completed and submitted (e.g., history and physical, consents, medical clearances).
• Coordinate transportation, pre-op instructions, and post-op care instructions with families/caregivers as needed.
• Track and manage the OR block schedule, waitlists, and rescheduling due to hospital changes or patient needs.
• Authorization & Insurance Verification:
• Verify patient insurance eligibility and benefits for hospital-based dental services and general anesthesia.
• Obtain pre-authorizations or prior approvals for OR procedures, including medical necessity documentation.
• Work with referring physicians, pediatricians, or specialists when additional documentation is needed for justification

Billing & Claims Management:

• Prepare and submit billing claims for hospital-based dental procedures, including CDT and medical (CPT/ICD-10) coding when applicable.
• Coordinate with hospital billing teams to ensure correct billing for facility and anesthesia services.
• Follow up on insurance claims, denials, and patient balances related to OR cases.
• Maintain detailed records of submitted claims, payments, and correspondence.

Patient & Team Communication:

• Serve as the primary point of contact for patients, families, and caregivers regarding OR scheduling, insurance, and logistics.
• Educate patients on out-of-pocket costs, billing timelines, and financial assistance options if applicable.
• Work closely with dentists, dental assistants, and practice managers to ensure efficient case flow and documentation accuracy.

Qualifications

• High School diploma or GED required.
• 2+ years of experience in medical or dental billing, with knowledge of insurance authorization processes.
• Familiarity with CDT, CPT, ICD-10 coding, and billing software (e.g., Dentrix or hospital EMRs).
• Strong organizational skills, with the ability to manage multiple priorities and schedules.
• Excellent interpersonal and communication skills; ability to work with children and families from diverse backgrounds.

Preferred Qualifications:

• Prior experience coordinating hospital-based dental surgeries or procedures for pediatric/special needs patients.
• Certification in medical/dental billing and coding (e.g., CMRS, CPC, or equivalent).
• Bilingual or multilingual preferred (Spanish, ASL, or other languages relevant to your patient population).
• Associate's degree in healthcare administration, Medical Billing, or related field preferred.

What We Offer

• Medical and Vision Insurance : You're eligible starting the first month after you join
• In-house Dental Coverage : Enjoy this benefit with $0 premium
• 401(k) Plan with Company Match : We help you plan for your future with our matching program
• Generous Paid Time Off and Holidays : Take the time you need to relax and recharge
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program
• Pet Insurance : We understand the importance of furry family members too
• Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role
• Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options

Who We Are

Join Children's Dental Surgery, where we blend excellence in pediatric dental care with compassion in a hospital-like setting across Philadelphia, Lancaster, Malvern, and Bethlehem, PA. Our team of board-certified pediatric dentists, anesthesiologists, and nurses ensures every child receives top-tier care with precision and compassion. If you're passionate about making a difference in children's lives and providing comfortable, stress-free dental experiences, we want you on our team.