Customer Service Assistant
$20 per hourConnections Personnel
Connections Personnel is hiring for a temp to hire Office Assistant/Customer Service Representative with 3+ years of experience for our client in Rahway, NJ for a leading producer of specialty chemical products, serving customers worldwide in the Industrial and Branded Products segments. Their high-quality products are developed by their in-house R&D team and manufactured in the USA.
Responsibilities:
- Adhere to all SOPs for Customer Support & Office Administration
- .Main point of contact for all incoming and outgoing customer calls to ensure timely communication and support
- .Process and communicate new orders to the appropriate Sales team upon receipt
- .Generate quotes for shipping rates for customer inquiries and prospects to ensure timely service
- .Coordinate logistics for inbound and outbound shipments
- .Enter customer orders and verify customer price
- .Verify customer profile in the accounting system and in Customer Relationship Management system
- .Communicate and updating Customer/Sales team on order status
- .Process all Sample Requests, coordinate with Sales & arrange shipment
.
Requirement
- s:Must have 3+ years of office/customer service experienc
- e.Must have experience with CRM, Microsoft Office and Outloo
- k.Must be able to multitask and be organize
- d.Must speak Englis
- h.Drug test and background checks done prior to startin
g.
Benefits: (offered once hired perm) Vacation, Holiday and Sick Pay, Health, Dental, Vision and 40
1K.
Schedule: 7am-4pm Monday thru Fri
day.
Salary: $20-$
22/hr
For immediate consideration please apply online at:
Vacancy posted 5 days ago
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