Leasing Professional II (127)

Join the team dedicated to providing affordable housing solutions across North Texas. At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As a leasing professional at DHA, you play a key role in accomplishing the agency's goals by helping clients access affordable housing. You will work with the assistant manager of housing services to interview, investigate and verify eligibility of clients for DHA Housing Voucher programs, maintain client files and respond to requests for information. Enjoy these benefits when you join the DHA team! Flex Work: 4.5 or 4-Day Work Week Paid Time Off + 12 Paid Holidays Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan Tuition Reimbursement Employee Assistance Program: Financial, Legal, Mental Health and Counseling Medical, Dental and Vision Plans Section 125 Pre-Tax Cafeteria Plan Health Savings and Flexible Spending Accounts Term Life Insurance: Short- and Long-term Disability Plans Key Responsibilities * Warmly greet clients and ensure they feel comfortable while collecting any relevant information and answering any questions they have about the DHA Housing Voucher program * Conduct interviews, verify the family's eligibility for the DHA Housing Voucher program and compute the family's portion of rent * Maintain client files by conducting home visits, verifying information and processing program documentation files as required * Advise clients on their rights and responsibilities under the Walker Settlement and the Housing Choice Voucher * Perform administrative duties such as data entry, preparing and processing various documents and coordinating and scheduling meetings as requested * Explain the nature of DHA programs, procedures and services to clients while maintaining absolute confidentiality of work-related issues, client records and DHA information * Enthusiastically promote the President/CEO's priorities for the operations of DHA Knowledge and Skills for Success A successful leasing professional has… * knowledge of DHA's organization, operations, policies and procedures * knowledge of the U.S. Department of Housing and Urban Development (HUD) housing program regulations and eligibility requirements * organizational skills for assessing, reviewing, updating and maintaining files, reports and documentation * high emotional intelligence to build strong working relationships with coworkers and interact with people of all backgrounds * strong communication and interviewing skills