Financial Aid Administrator

Job Description

Job Description

Title: Financial Aid Administrator

Employee Classification: Financial Aid Administrator

Campus: University of North Texas

Division: UNT-Enrollment Management

Sub Division-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: Salary Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at

Department Summary

The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.

Position Overview

The Financial Aid Scholarships (FAS) department at the University of North Texas is seeking to hire a Financial Aid Administrator to join our Project Management Team. This position provides support to the Assistant Director by coordinating activities related to all projects. The positions main duties are to enhance department and organization processes by exploring opportunities and ensuring the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Financial Aid Administrator handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized, lead and direct the work of other team members, and be able to manage multiple projects at once in the absence of day-to-day guidance.

Minimum Qualifications

Bachelor's in related field, three years in student services or related roles. Equivalent education, training, experience accepted. Must maintain good standing on federal student loans, grant NSLDS access for hire & continued employment.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office. In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate.
• Ability to problem solve, multitask and organize in a fast paced collaborative environment.
• Ability to effectively communicate. Develops and maintains effective working relationships.

Preferred Qualifications

• Experience working within a Financial Aid Office.
• Knowledge of federal and state rules and regulations regarding the administration of financial aid.
• Integrity, honesty, and responsibility with a desire to contribute to a team.
• Experience working with all levels of management.
• Strong written and oral communication skills.
• Proven ability working under pressure with minimal supervision.
• Excellent problem solving skills. Strong attention to detail.
• Strong presentation skills.
• Strong organizational skills and ability to simultaneously execute multiple projects.
• Experience in customer service.
• Strong critical thinking skills.
• Excel and Data Analysis experience.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties

• Coordinate, schedule, and run batch processes for the Financial Aid and Scholarship Office.
• Create queries and analyze data for annual reporting, ad hoc requests, and troubleshooting.
• Maintain office quality controls and manage output for supervisor and/or staff review as needed.
• Maintain project calendar to include schedule of processes, associated tasks, and related outgoing communications to students and staff.
• Serve as main point of contact for staff inquiries regarding batch processes and system related questions.
• Assist with Financial Aid Scholarship Office customer service and processing tasks.
• Attend Financial Aid Scholarship trainings as assigned to include a review of Federal Student Aid and Texas Higher Education Coordinating Board written guides.

Physical Requirements

• Communicating with others to exchange information.

• Sedentary work that primarily involves sitting/standing. 

Environmental Hazards

• No adverse environmental conditions expected. 

Work Schedule

Monday - Friday, 8:00-5:00pm, with occasional nights/weekends.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.