Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 2011 and spent three years as a team member before opening my own agency, giving me a strong foundation in both customer service and team development. Today, we’re a team of six focused on growth, support, and delivering a great experience for our customers.

I earned my marketing degree from McNeese State and have been married for 13 years. My wife and I have three boys who keep life busy and fun. I stay actively involved in my church and participate in many neighborhood and community events.

For our team, we offer health insurance, PTO, life insurance, a retirement plan, bonuses, and travel opportunities.

Our office culture is positive, supportive, and team-oriented. We like to have fun, avoid micromanaging, and truly root for each other’s success. We’re looking for someone who brings a great attitude, strong work ethic, and is coachable - someone who is positive, motivated, and ready to grow as part of a team that supports one another.

ROLE DESCRIPTION:
Jared Dolan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.