Assistant Manager - Dining Services - Signature

Dining Services Assistant Manager at Signature

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Dining Services Assistant Manager at Signature will be responsible for overseeing the daily operations for multiple Dining Services. The candidate will also set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and needs, the Dining Services Assistance Manager will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

The day-to-day responsibilities include:

• Oversee staff and operations to ensure that service and safety standards are being met
• Hire, train, and supervise staff
• Ensure staff adheres to the property policies and procedures and handle all discipline and performance reviews
• Facilitate and maintain consistent safety programs, training and documentation to ensure the overall safety of guests
• Monitor overall guest satisfaction
• Communicate with F&B support departments such as PAD, Laundry, Hotel Operations, Convention Service and Catering, and Security as needed to ensure the smooth operation of services
• Schedule staff and ensure accuracy of timekeeping records
• Complete administrative tasks using various technology and software
• Assist with ordering inventory and other essential office functions

The ideal candidate:

• High School Diploma or GED required
• 2+ Years of prior relevant experience (Customer service experience)
• 2+ Years of prior relevant experience (Supervisory experience) preferred
• 1+ Years of prior relevant experience (Experience in food and beverage operations) preferred
• Experience working in a similar resort setting

The perks and benefits:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community