Digital Ops Coordinator

Description

Are you equal parts tech-savvy troubleshooter and detail-driven organizer? The Vermont Country Store is looking for a Web Operations Coordinator to keep our online experience running seamlessly and continually improving. In this role, you'll be the behind-the-scenes hero ensuring our website not only works flawlessly across devices but also delights customers, builds loyalty, and drives results. If you love solving problems, collaborating with a creative digital team, and making a direct impact on how customers interact with a beloved brand, this could be the perfect fit for you.

A Sampling of What You'll Do

• Perform website testing using multiple browsers and devices
• Assist in producing digital versions of our print catalog
• Use the website's API client to resolve customer and data issues
• Collaborate with web merchandisers, SEO specialists, marketing experts, and developers to identify and implement website enhancements
• Develop test cases for automated testing tools
• Coordinate testing resources
• Work with Marketing and Digital professionals to improve our customers' online experience

Who We're Looking For

• Associates degree in Computer Science, one year of IT or e-commerce operations experience, or equivalent experience
• Experience with SEO, HTML, test case development, and preferred, but will train the right person
• Ability to communicate effectively, exhibit sound judgment, and deal constructively with staff and leadership

Where We Are: 5650 Main St, Manchester Center, Vermont

What We offer:

• A team-oriented culture filled with truly "good" people
• We have flexible working hours as well as work from home days, for our Vermont residents, to accommodate your personal life
• An onsite wellness center including free wellness, acute care visits and programs with Licensed Family Nurse Practitioner
• Onsite fitness facilities
• We offer a generous employee discount
• We offer a competitive salary package, 401-K, commuter benefit, dental, vision, an ICHRA employer contribution for medical insurance, contributions to the cost of childcare, employer paid life, short-term and long-term disability, voluntary life insurance, accident, hospital and critical illness, auto insurance, home insurance, recreational toys insurance
• Potential for quarterly bonus
• Numerous philanthropic programs including paid volunteer hours and matching charitable contributions

About Us:

The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine's Best Online Shops, placing ahead of Amazon, WalMart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don't check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.