SR Operations Manager

Operations ManagerThe Operations Manager is responsible for leading day-to-day execution across multiple functional departments within Universal Logistics' on-site operation supporting GM Lake Orion Assembly. This role ensures consistent performance in safety, quality, delivery, cost, and employee engagement while supporting the Facility Manager in driving continuous improvement across a large, high-volume, multi-shift operation. The Operations Manager provides direct leadership to supervisors and frontline teams to ensure reliable, accurate, and service-focused material flow to GM.Key ResponsibilitiesOversee daily operational performance across small lot, bulk storage, sequencing, container management, and kitting departments.Lead and support supervisors and frontline teams to meet safety, quality, delivery, and productivity targets.Maintain strong operational alignment with GM, ensuring timely communication, issue resolution, and support for production requirements.Execute labor planning, staffing, and shift coordination to support consistent material flow and service-level performance.Monitor KPIs—including throughput, accuracy, downtime, and delivery performance—and implement corrective actions as needed.Support and enforce all OSHA, GM, and Universal Logistics safety standards and assist in driving a safety-first culture.Lead daily Gemba walks, shift-start meetings, and operational reviews to maintain visibility and alignment across all functions.Identify and execute process improvements using LEAN tools, standardization, and continuous improvement methodology.Ensure accurate WMS/ERP transactions, inventory integrity, and adherence to JIT/JIS delivery requirements.Maintain oversight of MHE and automation workflows to ensure equipment reliability and operational readiness.Serve as acting site leader when the Facility Manager is unavailable.Qualifications5+ years of leadership experience in warehousing, logistics, automotive, or manufacturing operations.Prior experience leading multi-shift or high-volume operations; automotive or Tier-1 experience strongly preferred.Strong understanding of sequencing, kitting, material flow, JIT/JIS delivery, and inventory control best practices.Demonstrated success developing supervisors and frontline teams through coaching, accountability, and structured leadership routines.Proficient with WMS/ERP systems, RF technology, Excel, and KPI dashboards.Strong communication, problem-solving, and decision-making capability in a fast-paced environment.Ability to work flexible hours and maintain a consistent presence on the production floor.