Business Office Manager

Job Description

Job Description

Join the Team at Cridersville Health Care Center – A Newly Acquired 5-Star Skilled Nursing Facility!

At Cridersville Health Care Center, compassion is at the heart of everything we do. As a newly acquired 5-star skilled nursing facility, we are committed to providing exceptional care while fostering a supportive, team-oriented environment for both our residents and employees.

We are seeking individuals with genuine empathy, patience, and a passion for making a meaningful difference in the lives of others. The ideal candidate will have a caring approach, a collaborative mindset, and a commitment to serving both our residents and fellow team members with dignity and respect.

The foundation of our success is built on integrity, work ethic, compassion, and competence —values we look for in every member of our team.

We are currently seeking a Business Office Manager to lead and coordinate the psychosocial care of our residents. This role is responsible for advocating for resident well-being, supporting families through transitions, coordinating discharge planning, and ensuring residents receive the resources and support they need to thrive. If you are passionate about resident advocacy and making a lasting impact, we invite you to join our growing team.

Job Responsibilities and Duties:

• Support the interviewing, hiring, and onboarding staff.

• Ensure compliance with federal, state, and local employment laws and regulations, including labor laws specific to healthcare and SNFs.

• Administer employee benefits programs, including health insurance, and leave policies.

• Manage employee relations, including conflict resolution, investigations, and disciplinary actions.

• Support HR policies and procedures in alignment with company goals and industry regulations.

• Maintain accurate and confidential employee records and documentation.

• Oversee payroll processing and ensure compliance with wage and hour regulations.

• Support and guide department heads in managing their teams effectively.

• Ensure a positive workplace culture that promotes employee engagement, retention, and satisfaction.

• Bachelor’s degree in Human Resources, Business Administration, or a related field required. May substitute experience in lieu of degree.

• Minimum of 3-5 years of HR management experience, preferably in a healthcare or long-term care setting.

• Strong knowledge of employment laws, wage and hour regulations, and SNF compliance requirements.

Requirements:

Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Experience can be used in lieu of a degree

• Minimum of 3-5 years of HR management experience, preferably in a healthcare or long-term care setting.

• Experience in recruiting and onboarding healthcare professionals, including nurses and caregivers.

Benefits:

• Health Insurance

• Dental Insurance

• Disability Insurance

• Vision Insurance

• Employee Assistance Program

• 401(k)

• Life Insurance

• Paid Time Off

Additional Benefits:

• Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.

• Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well-being.

• Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.

These additional benefits are available to you without reducing your take-home pay!

We only accept resumes and applications submitted directly through our Applicant Tracking System for posted positions. We do not accept unsolicited resumes from third-party agencies, recruiters, or staffing firms. Company employees and hiring managers are not authorized to enter into agreements or otherwise bind the company with respect to recruiting services. Any resumes submitted without a signed written agreement by the Executive Vice President of Recruitment will be considered unsolicited, and no fees will be owed.