IT Support Intern

Job DescriptionJob Description Position Summary The Information Technology Intern provides day-to-day support for end user requests related to software, hardware, and peripherals and ensures timely resolution. Essential Duties and Responsibilities Assists in fielding support calls, chats, emails, or other communications from usersApplies basic knowledge of computer software & hardware to fix issues with assistance from the IT TeamHelps set up, replace, and maintain computers, software, and equipmentAssists in maintaining and enhancing existing system integrations and custom applications, as well as design and implement new integrations and applications using modern development frameworks and toolsDocuments work and updates knowledge bases to support team learning and continuityPerforms other related duties as assigned QualificationsandSkills Basic understanding of computers, software, and IT conceptsExcellent interpersonal skills and ability to effectively communicate with teams across the entire organizationExperience with or interest in learning technical tools such as PowerShell, SQL, Power BI, automation tools, or basic programming languages (e.g., C#)Strong organizational and time management skills required to be successful working in a fast-paced environment with frequently shifting priorities Work Environment and Physical Requirements Works in a temperature-controlled environment, with low noise levelsProlonged periods of sitting requiredOccasionally required to walk, stand, lift, pull, or push objects weighing up to 15 pounds