Automotive Operations Coordinator

Job Description

Job Description

About Dent Wizard

Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.

Job Title: Automotive Operations Coordinator  
Location: Belmont, NC 
Reports To: Shawn Imes
Company: Dent Wizard 

Expected compensation: $20.00-$25.00/Hour

Job Summary:  

The Operations Coordinator is responsible for overseeing the workflow of vehicle reconditioning operations, ensuring all vehicles—new and used—are completed within expected delivery timelines. This role requires strong organizational skills, attention to detail, and the ability to work outdoors while managing tasks using Smart Sheets. The coordinator serves as a key point of contact between Dent Wizard, dealership staff, and customers. 

Key Responsibilities:  

• Log and track all vehicle reconditioning work in priority order using Smart Sheets. 

• Coordinate repair activities with service drive staff to ensure timely execution. 

• Order necessary parts and ensure availability for scheduled work. 

• Conduct final inspections to ensure quality standards are met. 

• Manage billing and invoicing between Dent Wizard and the dealership. 

• Interact professionally with dealership customers as needed. 

• Maintain a safe and organized working environment. 

• Ensure tools are in good working condition. 

• Adhere to company procedures and policies at all times. 

• Communicate feedback, issues, and solutions to management. 

• Promote a positive and respectful work culture through collaboration and professionalism. 

Qualifications:  

• Strong communication and interpersonal skills. 

• Excellent organizational and time management abilities. 

• High attention to detail and commitment to quality. 

• Proficiency with digital cameras and Microsoft Excel, Word, and Outlook. 

• Valid driver’s license with a clean driving record. 

Physical Requirements:  

• Regularly required to stand and walk throughout the lot. 

• Frequently required to stoop, kneel, crouch, bend, squat, and climb. 

• Ability to lift up to 45 pounds (e.g., hand tools). 

• Manual dexterity and ability to perform repetitive tasks. 

• Comfortable working in moderate noise levels and outdoor conditions. 

The coordinator ensures all vehicles are completed within the expected delivery times and new and used vehicle reconditioning work is identified and routed as quickly as possible. Keeps track of all work using Smart sheets. 

Essential Duties and Responsibilities 

• Responsible for logging and tracking all workflow in priority order for use by all shop employees and communicate any issues to the dealer. 

• Coordination of repair activities with service drive staff. 

• Order parts as required. 

• Ensure final inspection meets desired standard. 

• Manage all billing and invoicing between Dent Wizard and the dealer. 

• Interact with dealer’s customers as required. 

• Provide and maintain safe working environment. 

• Maintain any tools in good working condition. 

• Follow company procedures and policies at all times. 

• Communicate to supervisor/management relevant feedback regarding specific issues or solutions to problems, etc. 

• Exhibit, promote and foster a positive attitude through cooperation with other employees, and a willingness to openly discuss issues with supervisor/management and respectful attitude toward the company. 

Basic Qualifications  

• Strong communication and interaction skills required. 

• Excellent organizational skills required. 

• Good eye for detail and high quality standards. 

• Capable of working a digital camera and literate in Excel, Word and Outlook. 

• A professional appearance at all times. 

• Valid Driver's License and good driving record required. 

  Physical Requirements  

• Regularly required to stand and walk. 

• Frequently required to stoop, kneel, crouch, bend, squat and climb. 

• Ability to lift up to 45 pounds (light hand tools, etc.). 

• Manual dexterity, repetitive motion tasks. 

• Moderate noise level. 

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at View email address on ziprecruiter.com.