Overnight IRD Server

Job Description

Job Description

Overnight In-Room Dining Server

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Overnight In-Room Dining Server at Maybourne Beverly Hills Hotel provides food and beverage service to our in-room dining guests in a timely and professional manner while following the hotel’s standards.

Roles and Responsibilities

Job duties include; although are not limited to:

• Consistently following Food & Beverage sequence of service utilizing all company standards and procedures
• Ensure that Maybourne 5 Star level of service is maintained consistently
• Guiding guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times
• Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department, and County health department
• Work cohesively as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other colleagues
• Nurture a positive working environment by being respectful and professional at all times

QUALIFICATIONS:

• Previous experience in In-Room Dining at a luxury or upscale hotel.
• Must possess good attitude, attention to detail, and ability to work under pressure
• Excellent customer service skills and an in-depth knowledge of Spirits, Wine and Food are required
• Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator
• Must be 21 years of age and must possess Tips and Food Handlers cards

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to stand and walk for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc. Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, as well as delicate china and barware
• Ability to endure abundant physical movements throughout the work areas.
• Job requires indoor and outdoor service in fluctuating weather

How you Demonstrate your Talent

The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.

1. Go the EXTRA mile in our efforts
2. Be RESPECTFUL to our guests and colleagues
3. Deliver service in a CARING fashion
4. Be OUTSTANDING
5. Express your own personality – Create your LEGACY
6. Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

COMPANY BENEFITS:

• Medical/Dental/Vision Insurance
• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off

• Paid Sick Leave
• Employee Assistance Program
• Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*