Host

Position Summary The Host is the first point of contact for all guests and plays a key role in creating a warm and welcoming environment. This position is responsible for managing both reservations and walk-in traffic to optimize seating efficiency while ensuring an exceptional guest experience. Success in this role requires grace under pressure, strong communication skills, and a deep commitment to hospitality. Pay Range $16–$20 per hour, based on experience and performance. Key Responsibilities Guest Interaction Greet every guest with warmth, enthusiasm, and professionalism. Anticipate and accommodate guest needs, including special requests and celebrations. Uphold Delbar’s hospitality standards at all times. Reservation & Seating Management Maintain and manage the reservation system to maximize table turns and guest flow. Welcome walk-in guests and manage waitlists with clear, accurate wait time communication. Make strategic seating decisions to support service flow and enhance guest experience. Operational Duties Ensure the host stand and entrance area are clean, organized, and fully stocked with current menus and tools. Perform assigned opening and closing duties as part of the daily shift. Keep menus tidy and presentable and report any maintenance or equipment issues to management promptly. Team Collaboration Participate in daily pre-shift meetings to stay informed on specials, events, and service updates. Communicate effectively with servers, managers, and kitchen staff to ensure seamless guest service. Support team members throughout the shift as needed to foster a collaborative and efficient environment. Compliance & Standards Follow all cleanliness and sanitation guidelines per Department of Health requirements. Adhere to Delbar’s appearance and grooming standards as outlined in the Employee Handbook. Represent Delbar with a positive, professional attitude and a guest-first mindset. Qualifications Previous experience in a fast‑paced, high‑volume restaurant required. Experience with Resy or Opentable. Maître d’ experience is a plus. Strong interpersonal and communication skills. Ability to multitask, stay organized, and remain composed under pressure. Physical Requirements Must be able to stand, walk, bend, and lift for the duration of the shift. Able to lift up to 50 lbs. and perform repetitive physical tasks as needed. Comfortable working near hot surfaces and cleaning materials. Flexible schedule including evenings, weekends, and mandatory holidays. #J-18808-Ljbffr