Move in Coordinator

When you work at Clarendale Ann Arbor you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale Ann Arboris recruiting for a hospitality focused Move-In Coordinator to join our team! The Move-In Coordinator works in accordance with the established policies and procedures of the community and/or specific instruction from the Director of Marketing and Sales. The Move-In Coordinator performs all the necessary functions of ensuring a successful move-in of all future residents. Here are a few of the daily responsibilities of a Move-In Coordinator: Assists and guides future residents in available selections (kitchens, flooring, colors, up-grades). Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes. Prepares closing documentation and internal communication timely and accurately. Serves as the primary contract with the future resident regarding move-in dates and details surrounding the move-in. Develops and updates as needed the community move-in guide. Staffs the office to meet business needs which may include evenings, weekends and holidays. Serves as a backup for inquiry calls, walk in tours and scheduled appointments. Participates in marketing events as directed by the Director of Sales & Marketing. Updates as needed the community move-in resource guide. Assumes responsibilities for personal work areas and maintaining areas in a presentable manner. Here are a few of the qualifications we need you to have: Bachelor’s degree (emphasis in sales/marketing preferred) Two years’ experience in marketing/sales One year experience in senior housing or healthcare-related field One year experience in hospitality preferred. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests: We greet you warmly, by name and with a smile. We treat everyone with courteous respect. We anticipate your needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We make you feel important. We embrace and value our differences. We ask, “Is there anything else I can do for you?” We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. EEO Employer #J-18808-Ljbffr