OCM Lead

OCM Lead

Looking for:

• Experience working on large system implementation like ERP (WorkDay, Oracle, ServiceNow, etc.).
• OCM experience required with a background developing various messaging & communication formats around changes across organization (emails, power points, videos, etc.).
• Should be hands-on in drafting comms, creating the trainings, etc.
• Ability to work independently, very communicative, reliable, open to working any OT in case there are international meetings, etc.

Responsibilities:

• This position will work directly with the Program Manager, project team, and business stakeholders to plan, develop, and execute various business change management activities (i.e. Stakeholder Analysis, Stakeholder Engagement Plan, Communications Plan, and Training Plan)
• Plans and organizes meetings, demonstrations, presentations and other events to engage and inform stakeholders
• Contributes to the design, delivery and management of stakeholder engagement and change leader activities
• Develop communications plan and all communication materials including but not limited to e-mails, infographics, presentation materials, etc.
• Manage stakeholder analysis; identify and document stakeholder impacts, and manage the required change efforts resulting from the stakeholder analysis
• Develop training plan and all training materials including but not limited to quick reference guides, presentation materials, job aids, videos, etc.
• Tracks and reports on change management deliverables
• Take and distribute notes from all stakeholder related sessions (e.g. steering committee meetings, roadshows, design sessions, training, etc.)

Qualifications:

• Bachelor's degree
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to establish and maintain strong relationships
• Able to work effectively at all levels of an organization
• Experience with all areas of OCM (leadership alignment, stakeholder engagement, communications, training, and user readiness)
• Experience leading OCM or major OCM area for technology implementation and/or expansion (Workday, SAP, Oracle, ServiceNow)
• Minimum 5 years of OCM delivery experience preferred