Supervisor (RN)Nursing Home Surveyor/Complaint Investigator

divh2Supervisor Role/h2pIn this Supervisor role you will assist IPROs Senior Director and the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, Long Term care, with oversight of surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. Duties include but are not limited to ensuring the quantity and quality of IPRO staff work output with acceptable outcomes; working with IPROs designated staff to ensure correct invoicing are submitted for staff; coordinating and assisting in providing preceptor surveillance training to IPRO surveyors; participating as a member of an interdisciplinary survey team and producing written documentation and draft Statements of Deficiencies (SOD); attend meetings and other duties assigned./ppThe position will be located at the NYS DOH lower Manhattan OR Central Islip office. Non-travel days are based at the designated office or telecommuting, if approved./ppQualifications:/pulliDemonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy./liliAbility to successfully work independently with minimal supervision, as well as in a team environment./liliExcellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients./liliAbility to translate collected information into a clear, concise, legal, and defensible document./liliExcellent investigative and analytical skills./liliStrong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs./liliIf approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have a workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use./liliMust have a valid drivers license the ability to travel to on-site facilities review assignments./li/ulpEducation Experience:/pulliNYS Licensed, Registered Nurse, required./liliA minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities, OR, three (3) years of clinical or administrative experience, OR A bachelors degree in nursing and two (2) years of clinical or administrative experience and two (2) years of supervisory experience./liliSurveyor Minimum Qualifications Test (SMQT), required./li/ulpThe salary range for this position is $109,750.00- $115,996.50. Actual salary range and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits./ppI PRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status or any other category protected under applicable law./p/div