Document Control Content Specialist, MMS US Region Communications

Position : Document Control Content Specialist, MMS US Region Communications

Location : San Diego, CA

Duration : 12 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Marketing

Level Of Experience: Mid-Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Work hours: 8 hours per day, flexible on specific timing but preferably 8AM PT – 4 PM PT

3 Must haves on the resume:

• 2 – 3 years related professional experience with quality management systems, (Veeva, MasterControl), customer relationship management databases (Salesforce.com) and/or sales enablement platforms (Showpad)
• Superior project management, planning, execution, time-management, follow-through, and collaborative skills
• Proficiency with Microsoft Office Suite and project management platforms

Job Description:

Summary:

• We're looking for a go-getter who will take initiative and is hungry to make a meaningful contribution right out of the gate.
• Someone who will be a well-rounded team player, who can jump in to support our diverse initiatives, partner with the team and be our go-to person to get things done.

• As part of the MMS US Region Integrated Communications team, you will partner with Marketing, Medical Affairs, Regulatory, and Legal to streamline the advertising and promotional (AdProm) content and claims review process, working closely with the marketing team as well as key members of the sales team and other cross-functional partners involved in messaging, claims, content development, and sales training.
• This role will also support and partner with team members on the US Region Marketing groups to execute on project-based initiatives.

Key Responsibilities:

• Facilitate the end-to-end management of all aspects of the AdProm review and approval process, including planning, prioritization, and coordination of documents in Veeva.
• Serve as subject matter expert for MMS US Region advertising/promotional (AdProm) process, interfacing with document owners, subject matter experts (SMEs), Medical Affairs, Legal, and Regulatory teams.
• Process AdProm documents through Veeva quality management system (QMS).
• Provide Veeva system support for new and existing users developing AdProm materials.
• Support reporting requirements for Advertising and Promotion (AdProm) projects.
• Support content management initiatives for sales tool development and content libraries; serve on project team for transition of content to new sales enablement platform.
• Steward document integrity, ensuring correct document naming conventions and classifications.
• Verify and route submissions appropriately; provide guidance on submissions as needed.
• Contribute to additional marketing projects as appropriate to support the US Region MMS Integrated Communications Team.

Qualifications & Competencies

• 3 years related professional experience; experience in medical device and/or regulated environments preferred
• Experience with quality management systems, (Veeva, MasterControl); customer relationship management databases (Salesforce.com) and/or sales enablement platforms (Showpad) a plus.
• Highly polished writing and editing skills, strong verbal communication skills - generated through critical attention to detail.
• Superior project management, planning, execution, time-management, follow-through skills.
• Communicate effectively and work well with multidisciplinary teams.
• Proven ability to collaborate and establish rapport and relationships with business partners and internal stakeholders.
• Self-starter able to prioritize and manage multiple projects and deadlines in a dynamic environment, with the flexibility and willingness to roll up their sleeves to get the job done.
• Personal characteristics: dynamic, team player, detail-oriented, critical thinker, self-motivated, enthusiastic, resourceful - "will figure it out", customer-focused.
• High degree of proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) and team collaboration / project management platforms (Microsoft Teams, SharePoint, Wrike)
• Document control, regulatory, or legal experience in MedTech a plus
  • Bachelor’s and Associate’s preferred, equivalent experience will be considered with HS diploma