Certified Pharmacy Technician - Technology Specialist

Job Description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

***UP TO $5,000 SIGN-ON BONUS!!***

***This is a full-time, variable shift position at Grant Medical Campus. Variable shifts a combination of day and evening shifts. The Technology Support Specialist position will have a focus on tasks including but not limited to Omnicell and inventory optimization.***

SPECIALIZED KNOWLEDGE AND MINIMUM QUALIFICATIONS

• High school diploma, GED, or foreign school diploma equivalent to a U.S. high school diploma (Required)
• Must be at least 18 years of age (Required)
• Individual must be registered as a Certified Pharmacy Technician (CPhT) with the Ohio Board of Pharmacy (Required)
• Work requires a high school level of skills and good communication skills; the ability to gather and interpret data in situations where the information or problems are not difficult or complex; the ability to exchange information and explain instructions and/or procedures to employees, patients, and others; involves following existing procedures and instructions, sometimes receiving assignments in the form of results expected, due dates and general procedures to follow. (Required)
• Knowledge of compounding, pharmacy math skills, hospital pharmacy operations, medical terminology, and various drug names (trade generic).
• Detail-oriented
• Works well in an interdisciplinary team
• Adaptable

JOB SUMMARY
Successfully fulfills the criteria and experience profile for T2 Certified Pharmacy Technician, in addition to the responsibilities outlined in this job description. Demonstrates technical, communication, and leadership skills necessary to support team members in their area of specialty. Maintains a proficient area through process improvement and operational efficiency. Participates in reciprocal communication with departmental and health-system peers and leadership.

- General Profile -- Requires full proficiency in a range of technical processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments. Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Works with a limited degree of supervision, with oversight focused only on complex new assignments. Acts as an informal resource for colleagues with less experience
- Job Functional Knowledge -- Requires full proficiency in a range of technical processes and procedures through job-related training and considerable on-the-job experience to perform a range of work assignments
- Business Expertise -- Understands how own and related teams coordinate their efforts and resources to achieve objectives
- Leadership -- May act as an informal resource for team members with less experience
- Problem Solving -- Provides solutions to problems in situations that are atypical or occur infrequently based on existing precedents or procedures
- Impact -- Impacts the team's results through the quality and effectiveness of own work
- Interpersonal Skills -- Explains complex technical information including interdependencies within the team and others.

Responsibilities And Duties:

IV Area Specialist
Successful completion of competency programs for area of specialty and completion of on-going designated training deemed applicable at the system & local campus level                                                                                                                              
Assists in the development and administration of competency programs                                                                                                                        
Maintains quality assurance programs and process improvement                                                                                                                 
Completes projects pertaining to area of specialty                                                                                                                         
Completes an annual re-certification in sterile compounding as appropriate along with minimum number of accurately prepared doses                                                                                                                                
Specialist will also understand all system/local policies and standard operating procedures (SOP) regarding area of specialty and will be required to keep up with all updates or changes to these policies                                                                                                                           
Responsible for administration functions, including documentation of all required associate media fill competency assessments as required by all USP chapters                                                                                                                        
Responsible for training of associates, including required documentation                                                                                 
Responsible for effective coaching: providing support to, and feedback on, the individual in their area of specialty
Responsible for completion and documentation of all required surface sample testing
Conducts essential responsibilities in a manner consistent with OhioHealth’s Core Values: Compassion, Excellence, Inclusion, Integrity, and Stewardship                                                                                                                                                                                                                                                                                                                                             
Automation Technology Specialist
Successful completion of competency programs for area of specialty and completion of on-going designated training deemed applicable at the system & local campus level.                                                                                                                                            
Assists in the development and administration of competency programs.                                                                                                                                 
Maintains quality assurance programs and process improvement                                                                                                                               
Completes projects pertaining to area of specialty                                                                                                              
Completes an annual re-certification as appropriate and a minimum number of monthly and annual report management and product support activities.                                                                                                    
Specialist will also have an understanding of all system/local policies and standard operating procedures (SOP) regarding area of specialty and will be required to keep up with all updates or changes to these policies.                                                                                                                                                                                                                                                                                                                                 
Responsible for administration functions, including adding new users, removing users, other build, or update requirements.                                                                                                
Responsible for training of associates, including required documentation.                                                                                               
Responsible for effective coaching: providing support to, and feedback on, the individual in their area of specialty.                                                                                                                                     
Understand optimization programs and perform quality checks on automation devices. Working knowledge of the software programs for the automation technology, including interfaces etc.                                                                                                                                          
Engages in thorough troubleshooting issues and coordinating maintenance as needed.    
Conducts essential responsibilities in a manner consistent with OhioHealth’s Core Values:  Compassion, Excellence, Inclusion, Integrity, and Stewardship.                                                                                                                                                                                                   
Controlled Substance Support Specialist
Successful completion of competency programs for area of specialty and completion of on-going designated training deemed applicable at the system & local campus level.
Assists in the development and administration of competency programs.                                                                                                   
Maintains quality assurance programs and process improvement                                                                                              
Completes projects pertaining to area of specialty.                                                                                               
Completes an annual re-certification as appropriate                                                                                         
Specialist will also understand all system/local policies and standard operating procedures (SOP) regarding area of specialty and will be required to keep up with all updates or changes to these policies.                                                                                                                                                                                                                                      
Responsible for administration functions, including performing controlled substance inventories and documentations as required.                                                                                                                                        
Responsible for training of associates, including required documentation                                                                                                   
Responsible for effective coaching: providing support to, and feedback on, the individual in their area of specialty.                                                                                                                                                  
Maintains and updates technology-assisted dispensing devices for optimal inventory levels.                                                                                                                                 
Ensures collection and processing of expired products for reverse distribution.                                                                                                                                                                                                                                  
Ensures controlled substance discrepancy resolution.                                                                                                               
Liaison for nursing leader problem resolution.                                                                                                                               
Conducts essential responsibilities in a manner consistent with OhioHealth’s Core Values:  Compassion, Excellence, Inclusion, Integrity, and Stewardship.                                                                                                              

Medication Support Specialist
Performs patient care support activities, which may include the following:                                                                                                                                                                          Obtains and documents accurate medication histories.
Assists the pharmacist in collecting, organizing, and evaluating information for direct patient care, medication use review, and departmental management.
Assists the pharmacist in the identification of patients who desire/require education to optimize the use of medications, equipment, and devices.
Assists the pharmacist in the monitoring of medication therapy.
Participates in the pharmacy department's processes for preventing medication misadventures.                                                               
Effectively communicates with patients, family members, members of the healthcare team, as well as with people outside the health system who provide information or services that help facilitate patient care.
Efficiently solves problems commonly encountered in one's own work.

Displays a caring attitude toward patients in all aspects of job responsibilities.
Understands the use and side effects of prescription and non-prescription medications used to treat common disease states.                                                                                                                                                                         
Obtains medication history information for patients pending admission from the emergency department or other areas of the hospital.                                                                                                                                                                        
Specialist will also understand all system/local policies and standard operating procedures (SOP) regarding area of specialty and will be required to keep up with all updates or changes to these policies.                                                                                                                                   
Responsible for effective coaching: providing support to, and feedback on, the individual in their area of specialty.                                                                                                            
Conducts essential responsibilities in a manner consistent with OhioH...