Operations Specialist

idX Corporation, the preeminent designer & manufacturer of consumer environments, offers a comprehensive, streamlined solution to managing programs from concept through completion. idX has an unparalleled combination of capabilities and advantages on a global scale that truly differentiates us in the marketplace.

Operations Specialist

Job Summary

The Operations Specialist is responsible for assisting the plant with efficiency improvement, continuous improvement initiatives, safety programs, and special projects involving operational challenges and opportunities for improvement. Works directly with the Operations Manager to develop action plans and assist with operations challenges and opportunities. Additionally, this position serves as a key liaison between manufacturing, scheduling, engineering, project management, and plant leadership to support production efficiency, workflow optimization, and successful execution of operational initiatives.

Principal Duties & Responsibilities

Regional Operations Support

• Works with the Operations Manager to evaluate the current state within the region and establish direction and long-term operational goals.

• Assists the Operations Manager in the development, prioritization, and implementation of solutions to improve operational performance.

• Acts as a conduit for sharing successes, best practices, and key learnings among plants within the region.

• Prepares various reports, analyses, and presentations as required.
• Performs other duties and special projects as assigned.

Manufacturing & Continuous Improvement

• Helps coordinate activities with manufacturing and plant operations departments.
• Works with manufacturing teams on Capital Expenditure (CapEx) projects and operational improvement initiatives.
• Supports continuous improvement efforts by identifying bottlenecks, inefficiencies, and opportunities to improve workflow, productivity, and plant performance.
• Evaluates existing processes and assists with implementation of corrective actions and improvement plans.
• Partners with plant leadership to monitor key performance indicators and operational metrics.

Scheduling & Production Coordination

• Develops an understanding of production capacity, scheduling constraints, and shop flow to support operational decision-making.
• Assists in coordinating activities between production, scheduling, engineering, project management, and plant operations to ensure customer and business needs are met.
• Helps monitor production schedules, critical due dates, and operational priorities.
• Supports resolution of production issues and works cross-functionally to identify and implement solutions.

Process Improvement & Special Projects

• Reviews operational processes, production methods, bills of materials, and workflows to identify improvement opportunities.
• Assists with implementation of engineering change requests (ECRs), process improvements, and best practices.
• Participates in operational reviews, project meetings, and continuous improvement discussions.
• Supports new product launches, first article reviews, and operational readiness activities as needed.
• Maintains documentation, records, and project tracking tools to support operational initiatives.

Communication & Collaboration

• Serves as a key point of contact between internal stakeholders including manufacturing, scheduling, engineering, project management, and regional leadership.
• Communicates operational updates, project status, and improvement initiatives across functional teams.
• Facilitates information sharing and promotes alignment between regional and plant-level objectives.

Qualifications

• Preferred bachelor's degree in Business, Operations Management, Manufacturing, Engineering, or related discipline; equivalent experience may be considered.
• Minimum of 3 to 5 years of experience in manufacturing operations.
• Strong understanding of manufacturing processes, production flow, scheduling, and continuous improvement methodologies.
• Working knowledge of Microsoft Office applications including Excel, Word, and Outlook.
• Ability to analyze data and identify operational improvement opportunities.
• Effective project management, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Preferred experience and knowledge of UFP's organization, culture, and product lines.
• Preferred experience reviewing drawings, bills of materials, production documentation, and operational workflows.

Working Environment

• Combination of office and manufacturing plant environments.
• Regular interaction with plant operations, production teams, and regional leadership.
• Occasional travel within the region may be required.

Physical Requirements

• Regular standing, walking, sitting, and computer use.
• Ability to occasionally navigate manufacturing environments and observe production activities.
• Ability to occasionally lift and move items up to 25 pounds.

Bonus/Incentive Pay

Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.

Benefits currently offered to our employees:

• Medical insurance

• Health savings account with company contribution

• Dental insurance

• Vision insurance

• Basic and voluntary life insurance

• Disability insurance

• 401(k) plan with company match

• Paid vacation and holidays

• Stock purchase program with employee discount

• Educational reimbursement

• Wellness programs and challenges

• Other supplemental benefits

The Company is an Equal Opportunity Employer.