Lead Hospitality Associate

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.We are seeking an experienced and polished working Lead Hospitality Associate to join a high-profile corporate environment in San Francisco. This individual will play a critical leadership role in delivering a premier workplace and guest experience while overseeing daily hospitality operations and supporting corporate events. The ideal candidate is a hands-on hospitality professional with a strong client-service mindset, leadership experience, and the ability to provide exceptional white-glove service in a fast-paced corporate setting.Position: Experience Lead Hospitality AssociateLocation: Redwood City, CA 94063Shift: Monday – Friday | 8:00 AM – 5:00 PM (overtime opportunities)Payrate: $33.00 per hour . Benefits Full benefits eligibility after 60 days, 9 days of sick time, 10 days accrued vacation, tuition reimbursement eligibility after 1 yearKey ResponsibilitiesHospitality & Workplace ExperienceDeliver a superior client and guest experience with a hospitality-first approachGreet guests professionally and coordinate meeting room and workspace logisticsConduct routine floor inspections to ensure the office environment remains polished and fully operationalRespond promptly and professionally to client requests, concerns, and service needsPartner with Facilities, IT, Catering, and Meeting Support teams to ensure seamless daily operationsCorporate Events & Meeting SupportCoordinate and oversee corporate meetings, conferences, and special eventsRun daily setup reports, create weekly event sheets, and track room usageConfirm meeting requirements with clients prior to events and provide day-of supportEnsure meeting rooms are properly prepared, stocked, and presented to company standardsCoordinate catering and event logistics with internal teams and executive assistantsReception & Client Services SupportSupport visitor management processes and issue guest badges as neededCoordinate with lobby and security teams to ensure smooth guest arrival experiencesAnswer incoming calls and assist with urgent workplace requests professionally and efficientlyLeadership & Team OversightLead and support a small hospitality team of 3–5 associatesPromote accountability, professionalism, and service excellence among team membersAssist with onboarding, training, and ongoing development of hospitality staffCommunicate effectively with leadership and provide operational updates as neededQualifications2–3+ years of hospitality leadership experience requiredPrior experience managing a small team in a corporate hospitality or hotel environment preferredExperience supporting corporate events and executive-level clientele requiredHotel and Food & Beverage experience strongly preferredStrong proficiency with Microsoft Office and workplace technologyExcellent communication, organization, and problem-solving skillsProfessional demeanor with the ability to thrive in a fast-paced environmentAbility to handle confidential and sensitive information with discretionCore CompetenciesWhite-glove customer service mentalityStrong attention to detail and organizational skillsAbility to multitask and prioritize effectivelyProfessional communication and interpersonal skillsAdaptability, accountability, and sound decision-makingEducationHigh school diploma or equivalent requiredCollege degree preferredWork Environment & Physical RequirementsPrimarily office-based environment with regular standing, walking, and computer useAbility to lift light office or event materials when neededFrequent communication and interaction with clients, guests, and internal teams required.Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.#LI-SS1Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity. #J-18808-Ljbffr Opensity solutions