Contract Supervisor (Lead Business Operations Coordinator)

About the Role: As a CBRE Lead Business Operations/Contracts Supervisor you will oversee the team responsible for providing administrative and vendor contract support to the department. You will play a pivotal role in supporting the client’s relationship with their business partners, sub-contractors, and vendors. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. This role will be hybrid with three days in office/two days working from home. Some travel may be required within a specific region. What You’ll Do: Set the team goals for performance and deadlines. Ensure compliance with the company’s plans and vision. Train and lead contract support associates and other team members. Create and review vendor contracts for eligibility and service level agreements. Create RFP’s (Request for Proposals) and solicit contract bids for projects, resources, maintenance, and services. Review financial reports, create purchase orders, audit monthly expenses, and share cost savings reports with leadership team. Monitor contract support associate team members productivity and provide constructive feedback and coaching. Organize and schedule team members work responsibilities and ensure that employees understand their delegated tasks and duties. Announce important information from upper management to employees. Maintain timekeeping and personnel records. Review and approve timecards. Receive escalated complaints and resolve difficult problems. Verify adherence to legal and company policies and procedures. Complete disciplinary actions if the need arises. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. What You’ll Need: High School Diploma or GED with 5+ years of job-related experience. Prior management or supervisor experience is needed. In-depth understanding of Vendor programs, processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Experience with CMMS, Coupa/MyBuy, JDEwards, Purchasing programs is preferred. Excellent organizational skills with a master-level inquisitive mindset. Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE? When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. #J-18808-Ljbffr CBRE Group, Inc.