Service Advisor

Job Description

Job Description

Harley-Davidson Service Advisor

Additional Compensation: Monthly commissions calculated on service labor hours billed and parts gross margins sold.

️ Join the Team at Black Sheep Harley-Davidson! ️

Do you have a passion for motorcycles and enjoy helping people? Black Sheep Harley-Davidson is looking for a motivated, customer-focused Service Advisor to join our Service Department.

As the first point of contact for our service customers, you'll play a key role in creating an exceptional ownership experience while helping riders keep their Harley-Davidson motorcycles on the road.

• Welcome customers and understand their service needs
• Schedule service appointments and write repair orders
• Communicate with technicians and keep customers informed throughout the repair process
• Recommend maintenance, parts, accessories, and performance upgrades
• Deliver outstanding customer service from check-in to pick-up

• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Sales or service advisor experience is a plus
• Harley-Davidson or motorcycle knowledge preferred (but we're willing to train the right person)
• Positive attitude, reliability, and a team-first mindset

• Competitive pay with performance incentives
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• ZayZoon Instant Earned Wages Access
• Employer matched 401k
• Paid vacation and holidays
• Employee discounts on motorcycles, parts, accessories, and apparel
• Ongoing Harley-Davidson training and career advancement opportunities
• A fun, fast-paced environment surrounded by motorcycles and fellow enthusiasts

If you're ready to turn your passion for motorcycles into a career, we'd love to meet you!

Ride with us. Grow with us. Build your career at Black Sheep Harley-Davidson.

All statements made by applicants for employment du ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.