BrightHR Advice Consultant

Salary: Salary up to £35,000 • Location: ManchesterBrightHR Advice ConsultantSalary up to £35,000LocationManchester (office-first working policy; office-first to foster collaboration, alignment, and community)PurposeTo work as part of our Bright Advice team where you will provide HR and Employment Law advice and support to our clients throughout different sectors.The Employment Law consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present.You will provide HR and Employment Law Advice to the wide variety of Bright HR clients throughout various industries across Great Britain and Northern Ireland.Reports toHead of HR AdvisoryDay-to-day responsibilities include but are not limited to the below:To work in line with the departmental KPI’s, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA’s.To ensure that personal knowledge of employment law and HR best practice is continually updated.To advise, assist and guide clients with all employment law/HR enquiries received.To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.Offer clients options regarding the take up of other products we provide and make recommendations accordingly.Attend departmental or office team meetings.Always maintain a professional and responsible attitude.Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retentionKey requirementsRequired skills and experienceAbility to work in a fast-paced environment.A dynamic and flexible approach, as well as the ability to work under pressure.Practical experience.A willingness to develop your career as a HR professional.An enthusiasm for generating new business referrals.Ability to learn, research and interpret law quickly and effectively.Ability to prioritise and work unsupervised as required.Ability to work to deadlines.Excellent communication and written skills.MS Office knowledge and experience.BrightHR BenefitsEnhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service (22 Days for Field Sales)Private health care cover after 5 years’ serviceNew business referral schemeAccess to Health ShieldAccess to the EAP serviceRefer a friend schemePaid birthday leavePension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ serviceGroup life insuranceEye care contributionFree fruit (office-based staff)Travel Season Ticket loan schemeMilestone recognitionDiscounted products – Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home ImprovementsPace health Club (situated in the park Inn) discounted gym membership and spa treatmentsPark Inn 20% food and drink discountNew Century 20% food and drink discountRevolution De Cuba 20% food and drink discountCycle 2 Work scheme* after probationary periodOn site GymBright Exchange perksValues & BehavioursLiving the company values of We care, We take action, we innovate, we inform, and we do the right thingWe lead by example and recognise those living our valuesWe drive the narrative by inspiring and engaging our teamWe collaborate with rigor and embrace diversity of thoughtWe deliver with a united voiceWe take ownership by staying close to team performance by Super Coaching and Walking the WalkWe keep our approach simple and stick to the playbook to deliver on promiseWe think critically and commercially, assess the situation before jumping to the solutionWe are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics. #J-18808-Ljbffr BrightHR