Compliance Pharmacist, Dispense & Fulfillment

Compliance Pharmacist

Hims & Hers is seeking a detail-oriented Compliance Pharmacist to support our Dispense & Fulfillment pharmacy operations within our 503A environment. In this role, you will partner closely with the Pharmacist-in-Charge (PIC) and pharmacy leadership to ensure that dispensing, fulfillment, and pharmacy operations meet all applicable federal and state regulatory requirements. You will play a key role in strengthening operational compliance, maintaining regulatory readiness, and fostering a culture of quality and patient safety as we scale.

This role reports directly to the Pharmacist-in-Charge (PIC) onsite at our New Albany facility.

What You'll Do

• Support the PIC in ensuring compliance with all applicable state board of pharmacy regulations, federal requirements, and internal policies

• Ensure active state pharmacist licensure in applicable jurisdictions and fulfill backup PIC responsibilities as needed.

• Oversee compliance within dispensing and fulfillment workflows, including:

  • Prescription verification and final check processes

  • Labeling accuracy and regulatory labeling requirements

  • Documentation standards and record retention

  • Controlled substance handling (if applicable)

• Design, implement, and maintain a self-inspection program for dispensing and fulfillment operations

• Partner with operations to ensure workflows are compliant, scalable, and audit-ready

• Complete and maintain Board of Pharmacy compliance checklists and implement corrective actions as needed

• Assist in maintaining pharmacy licensure, registrations, DEA compliance, and regulatory documentation

• Participate in and facilitate Continuous Quality Improvement (CQI) activities in accordance with SOPs

• Monitor regulatory updates and assess impact on dispensing and fulfillment operations

• Support investigation of dispensing errors, near-misses, and quality events; contribute to root cause analysis (RCA) and CAPA development

• Ensure policies and SOPs related to dispensing, shipping, storage, and fulfillment are current and regulatory-aligned

• Oversee compliance related to prescription transfers and multi-state dispensing requirements

• Prepare for and support state board inspections, internal audits, and third-party assessments

• Track and ensure timely resolution of inspection findings and audit observations

• Partner cross-functionally with Pharmacy Operations, Quality, Legal, and Supply Chain to proactively mitigate compliance risk

• Escalate significant compliance risks or trends to the PIC

This role is critical to maintaining regulatory excellence, operational integrity, and patient safety across dispensing and fulfillment operations

What You Bring

• 2 years of pharmacy dispense and fulfillment experience

• Pharmacy degree from an ACPE-accredited school of pharmacy

• Active, unrestricted pharmacist license in the state of practice

• Willingness and eligibility to obtain reciprocal licenses as needed

• Experience in pharmacy operations, dispensing, compliance, or quality roles

• Strong working knowledge of USP <795> , <800> , and state board of pharmacy regulations applicable to 503A pharmacies

• Strong working knowledge of:

  • State board of pharmacy regulations

  • Federal pharmacy regulations (including DEA requirements, if applicable)

  • Recordkeeping and documentation standards

• Experience supporting audits, inspections, or regulatory inquiries

• Strong analytical and problem-solving skills

• Exceptional attention to detail and documentation accuracy

• Ability to translate regulatory requirements into practical, scalable operational processes

• Willingness to travel to sister sites as needed for training

Nice to Have

• Prior experience serving as a Designated Person (DP)

• Experience in high-growth or regulated healthcare environments

• Experience in automated pharmacy dispensing systems

• Background in working with cross-functional teams including quality and legal

• Advanced training or certification in compounding or pharmacy quality

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats