Supervisor, OSP Field Operations

Job Description

Job Description

Overview

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration , we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

Responsibilities

Ezee Fiber is seeking an OSP Field Operations Supervisor who will be responsible for leading and overseeing outside plant construction and maintenance activities supporting Ezee Fiber’s FTTH network. This role supervises field crews and contractors performing aerial and underground fiber construction, ensures work is completed safely and to company standards, and partners closely with Construction, Engineering, and Permitting teams to meet build schedules and quality expectations. The supervisor plays a key role in driving productivity, safety compliance, and continuous improvement across OSP operations.

Qualifications

• Oversee OSP activities, including fiber placement, splicing coordination, make-ready support, restoration, and maintenance.
• Ensure work aligns with construction prints, permits, and engineering specifications.
• Coordinate closely with Engineering, Project Management, and Permitting teams to resolve field issues and schedule impacts.
• Assist with troubleshooting field construction challenges and service-affecting issues.
• Champion Ezee Fiber’s safety-first culture by enforcing OSHA requirements, traffic control standards, and company safety policies.
• Ensure work quality meets Ezee Fiber installation, restoration, and documentation standards.
• Identify deficiencies, implement corrective actions, and follow up to completion.
• Maintain a clean, compliant, and professional job site environment.
• Track and report key metrics such as production, quality scores, safety incidents, and restoration timelines.
• Maintain accurate records for work completed, inspections, incidents, and corrective actions.
• Support scheduling, resource planning, and workforce allocation to meet build milestones.
• Monitor contractor performance, productivity, and adherence to scope and SLAs.
• Supervise OSP field crews and contractors performing aerial and underground fiber construction.
• Provide daily directions, coaching, and performance feedback to field teams.

• Conduct regular site visits, ride-outs, and job audits to ensure compliance with Ezee Fiber standards.
• Support onboarding and training of new field personnel and contractors.
• Mentor emerging leaders and support succession planning.