Advanced Guest Services Attendant

Job Description

Job Description

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

Our Guest Service Attendants assist the Club Manager and other supporting staff in overseeing all aspects of the Club operations to ensure the absolute highest level of member/guest service. They must be enthusiastic about guest service for high-end clientele. They must thrive in a team-oriented work environment, and be willing to do whatever it takes to help the team provide the membership with exceptional service. 

 

Job Specifications:

• Starting Wage: $22.00/hr - $26.88/hr 
• Employment Type: Winter Seasonal 2026/2027 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: No 

 

Job Responsibilities: 

• Assists the Club Manager and other supporting staff in overseeing all aspects of the Club operations to ensure the absolute highest level of member/guest service. 
• Ski/boot storage, valet service, member service, lift ticket sales.
• Coordinate equipment tuning service for members.
• Must know Rules and Regulations as detailed in membership documents
• Coordinate members/guests use of facility, track member expenditures, coordinate and book all types of reservations.
• Prep morning and afternoon food/beverage bar. Be responsible in serving alcohol/tips trained (certification training provided)
• Parking garage oversight/management
• Promote Club events/activities
• Perform basic retail inventory/product inventory
• Must be detail-oriented and willing to perform regular house-keeping duties in order to maintain a clean facility

 

Job Requirements:

• Four-year College Degree (Bachelors Degree)
• Private Club experience preferred/guest service experience necessary
• RPOS preferred, Microsoft Office skills preferred
• Fluent English, Spanish a plus
• Communicative, service-motivated, detail-oriented

 

The expected pay range is $22.00/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 516824
Reference Date: 08/21/2026 
Job Code Function: Guest Services