Access Representative - Patient Registration Specialist

Access Representative - Patient Registration Specialist

Pikeville, NC $34,499 - $46,099 a year

Full Time

Summary:

Join a compassionate healthcare team as an Access Representative, where you will gather accurate demographic, financial, and clinical information to ensure smooth and complete patient registrations and admissions. This role requires warmth, responsiveness, and excellent communication skills to interact effectively with patients, families, healthcare professionals, and colleagues.

Education:

High school diploma or equivalent is required. Familiarity with medical terminology is preferred.

Experience:

One to two years of insurance or clerical experience in a hospital or medical office setting is preferred. Knowledge of insurance processes and payment collections is advantageous. Proficiency with Microsoft Windows and basic computer functions is necessary.

Requirements:

Ability to type and perform data entry efficiently to meet departmental productivity standards. Strong verbal and written communication skills are essential. Demonstrated customer service skills with diverse populations are preferred. Critical thinking, problem-solving, and multitasking abilities are required to manage the dynamic needs of patients and visitors. The role may involve rotating shifts and requires physical dexterity to operate office equipment, transport patients, and handle files. Ability to lift and move weights up to 50 pounds occasionally is necessary. The work environment involves extended periods of sitting or standing and moderate noise levels.