Lead Home Automation/AV Technician

Job Description

Job Description

Benefits:

• Company car
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Company parties

Job Summary: CTL Companies, established in 1986, is a provider of Audio, Video, Lighting, Controls, Electric, and Shading solutions. With offices in Littleton and a new location opening this fall in Castle Rock, we specialize in delivering high-end residential and commercial automation and integration services. 

Position Overview We are seeking a highly skilled and experienced Lead Home Automation/AV Technician to join our high-end residential and commercial AV technology team. This role focuses on the installation, programming, and servicing of integrated systems, enhancing luxury residential and select commercial projects. The ideal candidate will have a strong background in AV systems, lighting, shading, and control systems, coupled with excellent customer service and problem-solving abilities.

Duties and Responsibilities

Installation, Programming, and Servicing

• Install, program, and service integrated AV, lighting, shading, and control systems.
• Complete complex audio/video installations, setup, and calibration.
• Perform pre-wiring, trim-out, installation, and system programming.
• Support and service new and existing systems.
• Conduct advanced troubleshooting of simple and complex systems.
• Install and set up satellite/cable systems.
• Program advanced systems, including Crestron, Basalte, Control4, Lutron, Vantage, Josh.ai , and others.
• Design, install, and configure advanced networking/data systems.

Client & Team Collaboration

• Communicate effectively with clients, architects, interior designers, and builders.
• Work closely with the CTL team to complete projects efficiently and support clients.
• Participate in project meetings to discuss changes, timelines, and adjustments for optimal outcomes.

Product Knowledge & Expertise

• Stay updated on industry trends, new technologies, and product advancements.
• Maintain proficiency with Control4, Basalte, Lutron, Crestron, Vantage, Josh.ai , and other leading brands.
• Complete assigned continuing education and training.

Documentation & Technical Support

• Interpret comprehensive design documentation, including system schematics, rack elevations, and cable schedules.
• Redline and create "As-Built" documentation for accurate project records.
• Provide ongoing technical support to clients during installation and post-project completion.
• Conduct system checks and ensure all components function seamlessly before project sign-off.

  Required Qualifications:

• Minimum 3 years of experience in residential AV & automation field installations.
• Strong verbal and written communication skills.
• Highly detail-oriented, organized, and capable of multitasking.
• Ability to work on a rotating on-call service schedule.
• Proficient in senior-level technician responsibilities.
• Ability to train and evaluate junior and senior technicians.
• Strong desktop and mobile computing skills.
• Clean driving record and background check.
• Proficiency with MS Office Suite .

Technical Expertise in:

• Control Systems: Crestron Home, Crestron, Control4, Josh.ai, Lutron, and Vantage Controls.
• Networking: Ubiquiti Unifi Network platform and products.
• Audio/Video Brands & Systems: Wisdom Audio, Meridian, Audio Control, AVProEdge, Anthem, Storm, Barco, Sony, Samsung, LEA, Sonance, James, Origin, Ambisonic, Marantz, NAD, and others, including setup and integration.

Disclaimer:
The above statements describe the general nature and level of work performed by individuals assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Join us and be part of a cutting-edge team transforming high-end residential and commercial spaces with state-of-the-art automation and AV technology!