Employee Benefits Account Manager
$55k - $80kgpac
Employee Benefits Account Manager
Salary Range - $55,000 - $80,000
Thrive in an environment that empowers you to make an impact, deliver exceptional client service, and contribute to a culture of excellence.
The Employee Benefits Account Manager oversees a portfolio of small-group employee benefits clients, building strong relationships and delivering exceptional service throughout the account lifecycle. This role acts as a trusted advisor, helping clients navigate benefit plan administration, renewals, enrollment activities, and ongoing service needs while supporting client retention and growth.
Key Responsibilities:
- Serve as the primary contact for small employer benefits clients, resolving service and benefits-related inquiries.
- Manage annual renewals, including data gathering, quoting, plan analysis, and proposal preparation.
- Coordinate open enrollments and support employee communications and benefit enrollments.
- Process new business, employee changes, terminations, and qualifying life events.
- Resolve carrier, billing, claims, eligibility, and administrative issues.
- Advise clients on compliance, HR resources, wellness programs, market trends, and plan performance.
- Educate clients on benefit plans through presentations, webinars, and consultations.
- Identify cross-selling opportunities for ancillary and voluntary benefits.
- Maintain client records, support implementations, track service activities, and achieve retention goals.
- Partner with internal teams to deliver a seamless client experience and effective account management.
Why Join:
- Profit Sharing Plan
- Hybrid Work Schedule
- Opportunities to obtain advanced industry certifications
- 401(k) with Match
- Comprehensive Medical, Dental, Vision Coverage with HRA and FSA
If you're looking for an exciting opportunity to grow your career in a dynamic environment that values innovation and team success, we want to hear from you!
Apply Today: Send your resume confidentially to View email address on click.appcast.io
Vacancy posted 3 days ago
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