Resident Care Manager (RCM)

Full-time

OVERVIEW

Sapphire Health Services specializes in providing comprehensive care and living solutions tailored to meet the diverse needs of seniors and individuals requiring specialized support. With a commitment to excellence and a passion for exceptional care, we offer a range of services designed to promote independence, dignity, and well-being at every stage of life. We are committed to enhancing the quality of life for our residents and pride ourselves on fostering a warm and supportive environment where personalized care is tailored to meet specific needs. Sapphire Health Services is currently seeking a dedicated individual to join our team and uphold our commitment to excellence.

JOB SUMMARY

The Resident Care Manager (RCM) LPN or RN is responsible for overseeing the care and services provided to a designated group of residents in accordance with the care plan and regulatory requirements. This position works closely with the Director of Nursing in serving as a clinical leader and liaison between nursing staff, physicians, residents, and families to ensure quality, person-centered care.

RESPONSIBILITIES

Meet and assist with new admissions. Discuss problems or concerns with residents, family members, staff, and other interdisciplinary care team members. Read the 24-hour report for changes of condition to determine assessments, plans, notifications, and consults needed. Review psychoactive, restraint, and restorative programs. Keep residents’ family and physician informed of any changes in resident behavior, medications, or conditions of health. Coordinate all aspects of care for assigned residents, including assessment, care planning, implementation, and evaluation. Monitor and ensure timely and accurate completion of MDS assessments and care plans in accordance with CMS/Oregon state guidelines. Supervise and guide nursing staff (CNAs, LPNs/RNs) providing direct care to ensure best practices and compliance with facility standards. Collaborate with physicians, therapists, social workers, and families to ensure effective resident care planning. Conduct resident and family care conferences and maintain ongoing communication. Participate in Quality Assurance/Performance Improvement (QAPI) efforts and survey readiness. Monitor changes in resident condition and ensure timely interventions and documentation.Train, mentor, and support nursing team members to promote high standards of resident care. Assist with incident investigations and ensure follow-up and reporting. Ensure compliance with infection control protocols, safety practices, and HIPAA regulations. Other duties as assigned.

QUALIFICATIONS

Current Oregon RN or LPN license in good standing (Required). Minimum 3–5 years of experience in long-term care or skilled nursing setting (Preferred). Prior leadership, supervisory, or charge nurse experience (Preferred). Strong understanding of MDS, care planning, and Oregon long-term care regulations. Excellent communication, organizational, and leadership skills. Ability to work effectively in a team environment and manage multiple priorities.

EMPLOYEE BENEFITS

PTO

401(K)

Medical/Health Insurance Dental Insurance Vision Insurance Birthday/Holiday Pay Wellness Fund Uniform Fund Longevity Bonuses Quarterly Vacation Drawing Tuition Reimbursement #J-18808-Ljbffr Sapphire Health Services, LLC