Social Services Designee

Key Job Duties And Responsibilities The primary purpose of the Social Services Designee is to assist in implementing and directing social service programs in accordance with current federal, state, and local standards, as well as the facility’s established policies and procedures. The role ensures that residents’ physical, mental, emotional, and social needs are met on an individual basis. Comply with the facility’s personnel, safety, and corporate policies and procedures. Comply with the marketing department’s policies and procedures. Report witnessed or reported allegations of resident abuse/neglect immediately to the Administrator/DON or Nurse Manager on Call. Treat residents, family members, visitors, and team members with respect and dignity. Maintain the confidentiality of all resident and family information. Report to work on time and as scheduled. Assist the Social Service Director in planning, developing, organizing, implementing, evaluating, and directing the social service programs of the facility. Meet with administration, medical and nursing staff, and other departments to plan social services as directed. Participate in community planning related to the interests of the facility and the services and needs of residents and families. Coordinate admissions including readmissions, room moves, and patient inquiries. Participate in discharge planning and the development and implementation of social care plans and resident assessments. Assist in arranging transportation to appointments, transfers to other facilities, discharges, etc. Interview residents/families in a private setting as necessary. Involve residents/families in planning social service programs when possible. Provide information to residents/families regarding Medicare/Medicaid and other financial assistance programs available to the resident. Perform administrative requirements, such as completing necessary forms and reports, and submit them to the Director. Coordinate resident Medicare and Medicaid benefits including beneficiary consent, denials, explanations, utilization, and MS 2001. Coordinate VA and insurance benefits for residents. Record and maintain regular social service progress notes indicating response to the treatment plan and any adjustments to institutional life. Coordinate social service activities with other departments as necessary. Make routine visits to residents and perform services as necessary. Maintain contact with residents’ families, providing non-medical progress reports as needed. Assist in interpreting residents’ social, psychological, and emotional needs to the medical staff and care team. Develop and maintain a good working rapport with other departments within the facility and with community health, welfare, and social agencies. Attend and participate in appropriate in-service training programs prior to performing tasks that may result in exposure to blood, body fluids, infectious materials, or hazardous chemicals. Report all incidents or accidents immediately. Participate in fire safety and disaster preparedness drills. Review complaints and grievances made by residents and make written or oral reports to the Director indicating actions taken to resolve the complaint or grievance, following the facility’s established procedures. Inform residents and families of residents’ personal and property rights. Assist residents with information concerning resident rights, living wills, etc. Be prepared to handle hostile and emotionally upset residents, family members, and staff. Essential Job Duties/Physical Requirements The following is a general list of key job/physical requirements for the position. This list is not exhaustive and additional requirements may be necessary as deemed by the facility. Regular worksite attendance. Bachelor’s Degree from an approved school of social work, preferred. Social service designee certificate or license, required. If required to operate a motor vehicle for business purposes, must successfully complete the Company’s Motor Vehicles policy. Basic computer skills. Must be able to read, write, speak, and understand English. Must be able to work beyond normal working hours and on weekends and holidays when necessary. Must be able to assist in the evacuation of residents during emergency situations. Must be able to perform essential position functions with or without reasonable accommodation. Use a transfer/gait belt or assist another employee when lifting or carrying objects in excess of 25 pounds. Primary Physical Requirements: Lift up to 10 lbs: Occasionally Lift 11 to 25 lbs: Not required Lift 26 to 50 lbs: Not required Lift over 50 lbs: Not required Carry up to 10 lbs: Occasionally Carry 11 to 25 lbs: Not required Carry 26 to 50 lbs: Not required Carry over 50 lbs: Not required Reach above shoulder height: Occasionally Reach at shoulder height: Frequently Reach below shoulder height: Frequently Push/Pull: Occasionally Hand Manipulation: Frequent Grasping: Frequently Handling: Constantly Torquing: Not required Fingering: Occasionally Twisting, bending, crawling, squatting, kneeling, crouching, climbing and balancing may be required. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile individuals within the facility. Must be able to see and hear adequately or use prosthetics to ensure job requirements can be met. #J-18808-Ljbffr