Group Sales Manager

About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the RoleThe Group Sales Manager is responsible for promoting and selling group business opportunities for Four Seasons Resort Palm Beach across assigned market segments and territories. This role focuses on identifying new business opportunities, cultivating client relationships, negotiating contracts, conducting site visits, and exceeding revenue goals while maintaining the highest standards of professionalism and service. This position is part of the Commercial team and collaborates closely with Revenue Management, Catering & Conference Services, Marketing, and operational departments.What You Will DoPromote and sell group business opportunities across assigned market segments and territoriesIdentify, prospect, solicit, and secure new business through client outreach, networking, sales calls, industry events, and relationship developmentDevelop and maintain strong relationships with meeting planners, corporate clients, associations, incentive houses, and third-party intermediariesConduct site inspections, client presentations, familiarization visits, and hosted events that showcase the resort's facilities and experiencesNegotiate contracts, pricing, and business terms while maximizing revenue opportunities and supporting overall resort profitabilityCollaborate closely with Revenue Management, Catering & Conference Services, and Marketing teams to drive group sales performanceMaintain accurate account information, client activity, forecasting, and business pipeline data within sales systemsManage assigned accounts while identifying opportunities to grow existing business and capture additional revenueRepresent Four Seasons Resort Palm Beach at industry events, tradeshows, networking functions, and sales missionsBuild strong client relationships through consistent communication, engagement, and follow-upMonitor market trends, competitive activity, and industry developments to identify opportunities for business growthConsistently achieve and exceed individual sales goals while contributing to the success of the Commercial teamWhat You BringPassion for luxury hospitality, relationship building, and exceptional client serviceProven experience in hotel sales, group sales, hospitality sales, or a related business development environmentStrong prospecting, negotiation, presentation, and closing skillsDemonstrated ability to drive revenue growth and achieve sales objectivesExcellent communication and interpersonal skills with the ability to build long-term client relationshipsStrong organizational skills with the ability to manage multiple priorities simultaneouslySelf-motivated and entrepreneurial mindset with the ability to work independently and collaborativelyExperience utilizing CRM and sales systems such as Delphi preferredProficiency in Microsoft Office applicationsBachelor's degree preferredAbility to travel for client meetings, tradeshows, industry events, and sales missions as neededWhat We OfferCompetitive Base Salary & Incentive OpportunitiesComprehensive Benefits Package including Medical, Dental, Vision, Life Insurance, and Retirement Savings Programs401(k) Retirement Plan with Company MatchPaid Time Off and Holiday PayExcellent Training and Development OpportunitiesEmployee Recognition Programs and Engagement EventsExclusive Employee Travel and Accommodation Programs through Four Seasons Hotels and Resorts WorldwideComplimentary Employee MealsComplimentary Dry Cleaning for Employee UniformsSchedule & HoursFull-time positionHybrid work schedule requiring a minimum of three days per week on property at Four Seasons Resort Palm BeachAdditional on-property presence required for client meetings, site inspections, events, and business needsOccasional evening, weekend, and travel commitments required based on business demandWork AuthorizationCandidates must have valid authorization to work in the United States at the time of application.