Senior Buyer

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Job Summary This position is responsible for evaluating, curating, promoting, and growing the brands/products in their assigned category and cultivating strong vendor partnerships that result in mutually beneficial opportunities to grow both revenue and profit. In addition, the Regional Senior Vendor Manager sources new suppliers and manages assortment relevant to category, trend, and team objectives. This role is the third step in the progression of the Merchandising team's buying structure, and is responsible for making merchandising decisions for large volume accounts. This role will focus on assortment and product strategy that is complementary to the iHerb overall Global strategy, while expanding the catalog with brands and products that are the most relevant in their assigned market. Identifying and onboarding regional brands, along with unlocking logistical methods to allow regional sourcing of Global brands to reduce lead time, save expense, and substitute locally approved products will be the key focus. Based in Dubai with a hybrid work mode. Job Expectations Work closely with the Global Director and team to ensure all are aligned on business strategies, short and long-term growth objectives. Work closely with the in-market team, including Region Leaders, as a dotted line structure, to best ensure maximization of market opportunities. Directly responsible for key category metrics (KPI’s) for new and existing brands, new products, pricing, gross margin, promotions, and product life cycle while seeking opportunities for improvement. Understand and navigate supply chain complexities to ensure proper and legal buying methods. Partner with Compliance and Regulatory departments on catalog additions to ensure legitimacy. Solely procure directly from manufactures or approved distributors. Negotiate with vendors to secure exceptional everyday pricing, marketing & promotional budgets, special opportunity buys, growth incentives including rebates and accruals, delivery, and payment terms for large volume accounts Foster relationships with large volume existing/new vendors to drive sales, product innovation, margin growth, promotional support and maintain regular and consistent communication to ensure a clear understanding of short/long-term goals and capabilities. Negotiation of contracts, product evaluation, quality issues, customer service questions and create and maintain supplier, product database Drive the new product/brand onboarding and maintenance process to ensure timely addition to market Calculate, maintain and evaluate cost, pricing, and product adjustments in system to ensure desired mark-ups, margin Partner/Coordinate with Inventory Management and Planning Team in managing inventory turns, vendor forecasts, new item projections, service level, order cycles, rebate and marketing programs, special opportunity buys, and general supply chain practices Develop promotional co-op activities that are profitable and highly effective in conjunction with Marketing Create, review and utilize reports to enable in-depth analysis of category successes/challenges Comply with company policies and procedures, including safety, business ethics, and standards of conduct May cultivate, direct and support Assistant Buyers; enabling them to further develop and grow with tools for success The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Required Knowledge, Skills and Abilities: Strong, successful and proven negotiating skills Strong analytical, data management and decision-making abilities Strong mathematical skills with an understanding of retail pricing concepts Ability to communicate written and verbally in a professional manner with people at all levels of the organization and external contacts Great attention to detail, highly organized with strong project management skills Ability to handle multiple tasks, problem solve and prioritize with an awareness of importance and deadlines Equipment Knowledge Experience with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred WMS, EDI, SAP, Asana, Tableau experience a plus Experience Requirements Generally requires a minimum of five (5) years of progressive experience in buying or directly related role with equivalent responsibilities, preferably in an e-commerce environment with natural products experience a plus. Education Requirements Bachelor’s Degree in Business, Merchandising or related field preferred, or a combination of education and equivalent work experience. Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to elevate issues, as required, in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The role will begin as a remote role, and will evolve to a hybrid position once an office in Dubai is established. Future expectations would include 3-4 days a week in office. Limited travel up to 10% of time. Occasional need to join virtual meetings on USA PST to align with Global team meetings. About IHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a Passion For Wellness And a Mind For Innovative Solutions, IHerb Team Members Share a Vision For a Healthier World That Drives Them Each Day. Our 5 Shared Values Unite Our Global Team Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly Embrace Diversity & Inclusion Strive for Simplicity IHerb Benefits At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! #J-18808-Ljbffr