Director of Racquets Jonathan’s Landing Golf Club

Director of Racquets – Position Overview The Director of Racquet Sports is a senior leadership position reporting to the General Manager/COO. It is responsible for strategic oversight, business development, and the member experience across all racquet sports operations, including tennis and pickleball. Essential Duties And Responsibilities Maintain a highly visible presence throughout the racquets facilities while actively engaging with members and staff to foster strong relationships, enhance the member experience, and promote a positive, team-oriented culture built on communication, accountability, hospitality, and professional development. Develop and execute the long‑term vision and growth strategy for all racquet sports programs, balancing the growth and programming needs of both tennis and pickleball while preserving the traditions and culture valued by the membership. Continually evaluate programming, scheduling, court usage, reservation procedures, and member communication processes to improve operational consistency, organization, member satisfaction, and enforcement of club rules and regulations. Develop creative social, instructional, and club‑wide racquet experiences that strengthen member engagement, community connection, and overall club lifestyle integration. Lead and manage all racquet sports staff, including recruitment, training, mentoring, scheduling, performance evaluations, and the establishment of clear performance expectations and accountability standards. Prepare, manage, and monitor departmental budgets, financial forecasts, cost‑control procedures, and key performance indicators related to participation, retention, programming, and revenue generation. Partner with the General Manager/COO and Board on capital planning, facility enhancements, renovations, and future amenity development while collaborating with Facilities and Grounds teams to maintain premier court conditions and operational standards. Partner with Membership, Marketing, Golf, Fitness, and Food & Beverage departments to promote racquet sports programming and create integrated club lifestyle experiences and events. Participate in club‑wide event planning, leadership meetings, executive meetings, committees, and community relations activities. Manage vendor and supplier relationships for equipment, apparel, and court maintenance providers, ensuring compliance with club policies, industry standards, and safety regulations. Perform additional duties as assigned by the General Manager/COO. Competencies Excellent verbal communication, interpersonal, leadership, organizational, administrative, and team‑development skills. High‑visibility, hospitality‑minded leadership style with exceptional relationship‑building abilities and a commitment to outstanding member service and operational excellence. Ability to foster an inclusive, respectful, and collaborative workplace culture through mentorship, positive staff development, and effective team leadership. Ability to balance innovation and forward‑thinking ideas with respect for established club culture and traditions. Professionalism, punctuality, reliability, and knowledge of safety and security procedures and practices. Education, Certification, And Professional Qualifications A bachelor’s degree is preferred. Minimum five years of progressive racquet sports and private club management experience, preferably in a senior leadership role, with demonstrated success leading multi‑dimensional tennis and pickleball operations. Strong knowledge of racquets operations and private club environments, including member engagement, staff leadership, and familiarity with Palm Beach County Interclub Leagues, preferred. USTA Coaching Professional certification preferred; RSPA or PTR certification acceptable. IPTPA or PPR certification preferred for pickleball expertise. Proficiency in Microsoft Office Suite and ability to work flexible hours, including weekends and holidays. In compliance with federal law, all hired employees must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. #J-18808-Ljbffr BoardRoom magazine