Business Process Analyst/Senior Business Process Analyst

Business Process Analyst/Senior Business Process AnalystBusiness Process Analyst: The Business Process Analyst works collaboratively within the Office of Budget and Finance Integrated Technology Services team on complex PeopleSoft tasks in support of campus business users. Responsibilities will include production support and process documentation, while following established standards, guidelines, and change control procedures. The BPA is further expected to be comfortable working with campus business owners and the development team in designing and building technical solutions. This role requires an individual who can work independently to ensure that assignments are completed on time. Working experience in performing business analyst's functions including the ability to use requirements to drive the design or review of test cases, process change requests.Senior Business Process Analyst: The Senior Business Process Analyst works collaboratively within the Office of Budget and Finance Integrated Technology Services team to support PeopleSoft and related enterprise applications. This role requires an individual who can work independently to support campus business users, manage multiple priorities, and deliver high-quality solutions in a timely manner. The Senior BPA is responsible for providing functional production support, documenting business processes, and following established standards, guidelines, and change control procedures. The individual will support assigned PeopleSoft functional areas and troubleshoot integrations with third-party applications such as Jaggaer, PaymentWorks, Oversight, TouchNet, and other enterprise systems.Minimum Education and Experience - Business Process Analyst: Bachelor's degree and 3 years of related work experience or an equivalent combination of education and experience. Senior Business Process Analyst: Bachelor's degree in a related area and five (5) years of related work experience. An equivalent combination of education and experience may be considered.Essential Duties and Responsibilities - Business Process Analyst: This position reports to OBF– Integrated Technology Services and will be responsible for: defining, analyzing, and documenting business requirements; defining system enhancements' scope and objectives to ensure alignment with overall business strategies; translating business requirements into ERP solutions, predominantly PeopleSoft; collaborating with the IT team, business management, end-users, and other stakeholders; creating user guides, training materials, and other pertinent documentation for end-users; researching and troubleshooting transactional and other ERP issues; performing functional testing and troubleshooting issues during ERP upgrades; maintaining ERP configurations and integration with other applications.Senior Business Process Analyst: This position reports to OBF– Integrated Technology Services and will be responsible for: defining, analyzing, and documenting business requirements at an advanced level, including complex, cross-functional processes; defining system enhancements' scope and objectives to ensure alignment with overall business strategies; translating business requirements into ERP solutions, predominantly PeopleSoft; serving as Reporting Administrator for the Office of Budget and Finance, overseeing enterprise reporting governance, reporting security, reporting standards, and report lifecycle management; administering report access, supporting campus users with reporting requests, and troubleshooting reporting issues; monitoring and troubleshooting PeopleSoft Integration Broker messages, analyzing integration issues, performing root cause analysis, and collaborating with technical teams and vendors to ensure reliable data exchange; creating and troubleshooting PeopleSoft Queries (PS Query), validating data, and coordinating testing activities; collaborating with the IT team, business management, end-users, and other stakeholders; creating user guides, training materials, and other pertinent documentation for end-users; researching and troubleshooting transactional and other ERP issues; performing functional testing and troubleshooting issues during ERP upgrades; maintaining ERP configurations and integration with other applications; ensuring consistent reporting practices and compliance with established data integrity standards.