Senior Product Manager - Digital CX & Service Platforms
The Cake
The Cake is seeking a Senior Product Manager to lead strategy and execution across its digital customer service ecosystem. This player-coach role owns product direction while developing teams, improving experiences, and driving business outcomes across self-service, contact center, and field service platforms. You will guide product roadmaps, align with company OKRs, and partner with Engineering to deliver scalable AI-enabled workflows while refining backlog processes and performance dashboards. #J-18808-Ljbffr The Cake
Vacancy posted 1 day ago
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