Stone - Branch Operations Coordinator - Dallas (Grand Prairie, TX)

Stone - Branch Operations Coordinator - Dallas

The Branch Operations Coordinator is a critical team member responsible for supporting day-to-day branch operations, warehouse organization, and order fulfillment. This role ensures efficient handling of incoming orders, accurate inventory management, and clear communication across project management, field operations, and leadership teams.

This individual will also play a key role in maintaining a safe, secure, and organized facility while supporting client, fleet, and visitor needs at the branch office.

Key Responsibilities:

• Order Fulfillment & Logistics
• Receive, process, and fulfill incoming orders accurately and efficiently
• Pick, pack, and stage materials for projects and service teams
• Coordinate shipments and deliveries with internal teams and vendors
• Track order status and proactively communicate updates to stakeholders

• Warehouse Management
• Maintain a clean, organized, and secure warehouse environment
• Implement and uphold inventory control best practices
• Conduct regular cycle counts and inventory audits
• Ensure proper storage, labeling, and handling of materials and equipment

• Inventory & Procurement
• Monitor inventory levels for service parts, materials, and office supplies
• Replenish stock by placing orders through approved procurement channels
• Maintain accurate inventory records and usage tracking
• Identify opportunities to improve inventory efficiency and reduce waste

• Mail & Administrative Coordination
• Receive, sort, and distribute incoming mail and packages in a timely manner
• Prepare and coordinate outgoing mail and shipments
• Ensure accurate routing of time-sensitive documents and deliveries
• Maintain organized mail and package handling processes for the branch

• Fleet & Asset Coordination
• Support receipt and onboarding of company vehicles at the branch
• Manage distribution and tracking of vehicle-related assets including: keys, license plates and registration materials, fuel cards, vehicle safety equipment (e.g., first aid kits, cones, PPE)
• Maintain records of vehicle assignments and asset accountability
• Coordinate with leadership, fleet management, and field personnel to ensure proper allocation and readiness of vehicles

• Operations Support & Communication
• Log, track, and communicate service tickets to Project Management and Field Operations teams
• Serve as a central point of coordination between warehouse, office, and field staff
• Provide timely updates on order fulfillment, inventory status, and service needs

• Office, Events & Scheduling Support
• Manage office supply inventory and ensure availability for team members
• Assist with company events, meetings, and accommodating visitor needs
• Coordinate appointments and scheduling to support: fleet service and maintenance, vendor visits and inspections, branch operational needs and events
• Support overall branch organization and daily operational efficiency

• Safety & Compliance
• Maintain a safe and secure work environment in accordance with company standards
• Escalate facility or building concerns that impact team member safety to appropriate EHS channels
• Ensure compliance with safety procedures, storage guidelines, and security protocols

• Administrative & Communication Duties
• Share important updates and communications from property management with the team
• Maintain logs, documentation, and operational records as required
• Support leadership with additional administrative or operational tasks as needed

Qualifications

• Experience in warehouse operations, logistics, facilities coordination, or branch support (preferred)
• Strong organizational and multitasking skills
• High attention to detail and accuracy
• Effective written and verbal communication skills
• Ability to work independently and take initiative
• Experience with inventory systems, scheduling tools, or office software is a plus

Key Traits for Success

• Highly organized and process-driven
• Strong communicator (proactive, clear, timely, both written & orally)
• Detail-oriented and dependable
• Safety-focused with a strong sense of accountability
• Team-oriented with a service mentality

This position plays a vital role in ensuring smooth branch operations, supporting project execution, maintaining fleet readiness, and upholding high standards in inventory management, safety, and customer service.

Stone wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. Stone can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You'll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus

Stone, a BearCom Company is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.

Applying for a job with BearCom is always free. Job seekers will never be charged a fee to apply.