Sales and Events Manager

Quadrangle Club Sales & Events Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

The Quadrangle Club is the faculty and social club of the University of Chicago. Established in 1893, the Quadrangle Club has played and continues to be an important role in the intellectual fabric and life of the University of Chicago. Over the decades, the Club has been a place where Nobel laureates, faculty and numerous other scholars have hosted discussions about topics and ideas that have shaped the world. The Club is housed in a historic facility designed by Howard Van Doren Shaw.

Job Description Summary:

Provides sales efforts to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. The Sales & Events department serves as the primary liaison between The Quadrangle Club and University of Chicago groups or associations, alumni, education or external corporate & social clients. He/She is responsible for revenue generation at the properties to include direct sales, meeting package sales, catering sales and food and beverage sales. He/She is responsible for space and logistics planning to optimize the group space to revenue ratios, contract negotiations and function space management through Amadeus/Delphi.fdc, and other related software or interfaces. Will assist clients with event design consultation and overall meeting & event management.

Qualifications: Education, Knowledge, Training, & Work Experience

• Knowledge of group sales, marketing, and revenue management
• Conference Services and/or Catering planning experience required.
• Experience with the University of Chicago preferred.
• Experience with Social Events including Weddings and Memorials
• College degree or Associates degree or equivalent experience in a full-service Hotel/Resort/Conference Center
• Excellent written and oral communication skills
• Assertive, outgoing, and self-motivating individual with pleasant personality
• Hotel/Resort/Conference Center industry work experience, demonstrating progressive career growth and a pattern of exceptional performance preferred.
• Prior use of Delphi, or similar Sales & Catering system, required.
• Must have valid driver license and ability to travel.
• Must adhere to all Benchmark Hospitality policies, procedures and requirements for employment.

Essential Functions

• Understand all aspects of Benchmark's Be the Difference culture
• Set the example
• Lead and inspire all employees to Be the Difference
• Hold each team accountable for delivering the experience
• Know the business
• Set a positive direction & attitude
• Be a Role Model
• Uphold philosophy and values of owner and Benchmark
• Lead and inspire all employees to work to their highest capabilities to achieve the highest possible standards
• Provides day to day leadership to peers to achieve property sales objectives with overall responsibility for achieving team booking goals and property revenues
• Promote a team environment
• Analyze and estimate total value of proposed business and optimize revenue while ensuring excellent customer service
• Execute the sales/marketing plan to acquire new and potential business
• Actively participates in the sales account management process
• Direct solicitation efforts through effective oral and written communication while overseeing rate, date and space commitments for sales within the properties
• Conduct sales calls, cold calls in whatever capacity needed
• Participate in sales strategy meetings to provide input on weekly focus and overall sales strategy
• Identify University public relations opportunities and coordinate activities to augment the overall marketing communication strategy
• Building long-term, value-based customer relationships that enable achievement of the property sales objectives
• Maximize group space for meetings and events using Delphi schedule function diary
• Understand and manage group details to operational needs for optimal execution
• Create and distribute BEO's for all group event order details within standard established timelines
• Maintain clean system management, such as Delphi, to record historical group data and report efficiently through event orders to all operating departments
• Maintain on-site group changes through revised BEO communication
• Work with Executive Chefs to assist in menu creation for custom event needs to meet client objectives
• Ensure Banquet and Wedding menus up to date in Delphi & client facing versions
• Host menu tastings for all wedding clients
• Detail reports for weekly distribution of group activities to communicate daily business to all operators and owners
• Attend BEO meetings and ensure all operations departments have up to date information
• Ensure accuracy for forecasting of revenues with most updated information
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner
• Achieve and exceed revenue goals monthly, quarterly and annually
• Professionally represent the Quadrangle Club in community and industry organizations and events
• Develop and maintain collaborative partnerships with similar university venues and local hotels

Marginal Functions

• Respond to any reasonable task assigned by General Manager & Director of Sales and Events

Compensation: $65000 - $65000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.