Event Manager

As an Event Manager on the Navan Events team, you will plan, coordinate, and execute a diverse portfolio of client events—delivering world-class service, managing budgets with precision, and leveraging Navan’s cutting-edge travel and event technology to scale operations In this role, you will empower organizations to foster thriving cultures through expertly curated in-person experiences while driving decisions that support Navan’s revenue goals and product innovation End-to-End Execution: Design, plan, and execute 8–12 client events simultaneously, managing timelines, vendor contracts, and logistics Strategic Advisory: Educate clients on industry best practices, offsite strategies, and cost-effective event design while building strong client relationships to drive account retention and repeat business Budget & Financial Oversight: Manage event budgets to maximize impact and protect gross margins while supporting Navan’s net revenue goals and preferred vendor network Product Collaboration: Utilize Navan’s proprietary platform daily, delivering actionable UX and feature feedback to internal Product and Engineering teams to optimize our event management software Vendor & Stakeholder Management: Source, negotiate, and maintain relationships with top-tier venues and suppliers to secure competitive rates and exceptional service Client Satisfaction: Consistently meet and exceed NPS and CSAT targets through exceptional execution 30-60-90 Day Success Roadmap Within 30 Days: Complete onboarding on Navan’s platform and SOPs; shadow senior planners on active accounts; begin managing initial events with Team Lead support; establish cross-functional relationships with Sourcing, Product, and Customer Success Within 60 Days: Independently manage a full pipeline of events end-to-end; consistently meet CSAT targets; provide direct feedback to the Product team to optimize Navan’s event management software Within 90 Days: Act as a strategic advisor to key clients; consistently hit net revenue and margin targets; drive process improvements that enable team scalability; achieve high client retention through post-event follow-up Benefits Parental leave Commuter benefits Healthcare Flexible Vacation Health and Wellness Fuel for Connection Pet Friendly IATAN (travel-related discounts) 401k (retirement plan) Connectivity Allowance Learning & Development Exceptional problem-solving skills with a creative, client-first mindsetPrior hospitality or corporate travel industry experience preferredAbility and willingness to travel up to 10% for onsite event execution, team syncs, and client meetings5+ years of end-to-end event management experience, including sourcing, budget management, vendor negotiations, and onsite executionHigh executive presence with experience presenting directly to C-suite and senior leadersStrong project management skills with a proven track record of handling high-volume event portfolios in fast-paced environments #J-18808-Ljbffr Navan