Operations Director (Contract)

We are seeking a Director of Operations to support senior leadership by streamlining the business, building scalable systems, and creating a strong operational foundation. This role will focus on process improvement, SOP development, and operational structure so day‑to‑day management runs smoothly and leadership is no longer pulled into constant reactive work. This is a hands‑on role ideal for someone with a strong construction or home services operations background , who can balance strategic thinking with execution. Key Responsibilities Evaluate current operational workflows and identify inefficiencies Build, document, and implement SOPs across office and field operations Create process maps and operational playbooks for core business functions Systemize day‑to‑day operations to reduce leadership dependency Develop operational roadmaps and execution plans for business improvements Partner closely with leadership to support restructuring initiatives Improve coordination between field teams, project management, and administration Implement operational tracking, accountability, and reporting systems Support change management and adoption of new processes across teams Ideal Background & Experience 8+ years in construction, masonry, concrete, or home services operations Experience at the Operations Manager, Director of Operations, or similar level Strong background in operational process design and systems building Proven experience creating SOPs, workflows, and scalable infrastructure Comfortable working in growing or restructuring environmentsAbility to move between strategy and hands‑on execution Field‑driven operations experience required Core Skills Process mapping and workflow design SOP development and documentation Operational strategy and execution Cross‑functional leadership Construction operations Change management and continuous improvement All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. #J-18808-Ljbffr Ultimate Staffing