Data Analytics Consultant

Talent & Organizational Strategy Analytics ConsultantAs a Talent & Organizational Strategy (T&OS) Analytics Consultant, you'll help turn data into meaningful insights that shape how Southwest attracts, develops, and supports its People. Partnering with stakeholders across the Company, you'll lead analytics projects from intake through delivery, combining data from multiple sources to answer complex business questions and inform talent and organizational decisions. You'll uncover trends, identify opportunities, and develop forecasting models and scalable solutions that support workforce planning and organizational strategy. Using modern analytics tools, AI-enabled capabilities, and compelling data storytelling, you'll transform information into clear, actionable recommendations for leaders. Through your work, you'll help Southwest make smarter, data-driven decisions that strengthen our workforce, support business goals, and enhance the Employee experience.The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.Southwest Airlines is committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.ResponsibilitiesOwn end-to-end delivery of moderately complex analytics work, from intake through analysis, visualization, and final insights deliveryLead and facilitate intakes for defined requests, understanding business needs and recommending the right solution based on appropriate analytical methodologiesPrepare, transform, and integrate data across systems (e.g., Workday, Phenom) to support reliable analysis and reportingAnalyze and connect complex data sets to proactively identify trends, risks, and opportunities across talent and organizational strategiesDevelop and enhance forecasting models and analytical approaches to support workforce planningBuild and maintain scalable, repeatable analytical solutions that deliver accurate, consistent insights for defined business needsActively leverage modern tools and AI-enabled approaches to improve efficiency, enhance visualizations, and automate workflowsCreate actionable insights grounded in business and organizational context, using data storytelling to clearly communicate what is happening, why it is happening, and what it means for the businessDevelop and present executive-ready visualizations and insights to senior Leaders, clearly communicating findings to drive understanding and alignmentContribute to and uphold data governance standards, including metric definitions, data quality, and consistency across solutionsKnowledge, Skills and AbilitiesKnowledge of people analytics and how talent and workforce data impact business outcomesKnowledge of statistical analysis, predictive analytics, and trend analysis methodologiesKnowledge of AI-enabled analytics tools, automation technologies, and emerging analytical capabilitiesSkill in strategic problem-solving, critical thinking, and business analysis to support organizational decision-makingSkill in consulting, influencing, and building trusted partnerships with senior leaders and cross-functional stakeholdersSkill in prioritizing multiple initiatives while managing competing business demands in a fast-paced environmentAbility to translate data into clear, actionable insights and communicate findings effectivelyAbility to operate with organizational, industry, and market awareness to ensure insights are relevant and actionableAbility to operate in an agile, demand-driven environment, adapting priorities to evolving business needsAbility to assess data quality, interpret ambiguity, and exercise sound judgment when developing recommendationsEducationRequired: High School Diploma or GEDExperienceAdvanced level experience, seasoned and specialized knowledge in:Leveraging modern analytics tools and AI-enabled approachesPeople analytics, data analytics, or related fieldsWorkdayData engineering concepts, including data preparation, transformation, and integration (e.g., Alteryx, SQL)Data visualization tools (e.g., Tableau)Preferred: Project management experiencePreferred: Phenom experiencePreferred: PowerPoint storytelling and presentation development experienceLicensing/CertificationN/APhysical AbilitiesAbility to perform work duties from limited space work station/desk/office area for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the jobOther QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesPay & BenefitsCompetitive market salary from $103,750 - $115,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.Benefits you'll loveFly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***Competitive health insurance for you and your eligible dependents (including pets)Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.*Pay amount doesn't guarantee employment for any particular period of time **401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company