Supervisor, Security

Position Type Full time Type of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS? About the Role As the Physical Security Supervisor for the Romeoville Card Production Facilities, you will oversee physical security operations for a high‑security facility. You will manage contracted security officers, ensure compliance with corporate and regulatory standards, and maintain advanced security systems. This role also drives automation and innovation initiatives to enhance security efficiency and operational resilience. About the Team Corporate Security's mission is to protect FIS staff and assets against physical threats. We provide cost‑effective, productivity‑enhanced, technology‑based solutions supporting and underpinning the FIS security strategy. Our objectives include safeguarding people, facilities, and sensitive materials while enabling operational continuity. What You Will Be Doing Supervise daily security operations across two card production facilities, ensuring 24/7 coverage and adherence to security protocols. Manage contracted security officers, including scheduling, performance monitoring, and compliance with post orders and SLAs. Oversee and maintain security systems, including CCure access control, CCure 9000, Avigilon, Victor applications, CCTV surveillance, alarm monitoring, and intrusion detection technologies. Implement automation and technology‑driven improvements such as AI‑based video analytics, automated credentialing workflows, and integrated dashboards. Enforce PCI and corporate security standards for card production environments. Conduct audits, inspections, and risk assessments to ensure compliance and identify gaps. Respond to and document security incidents, escalating as required, and lead investigations of breaches or suspicious activity. Collaborate with facility management, IT, and compliance teams to align security with operational objectives. Train staff and contractors on security awareness and basic system operations. What You Will Need Bachelor's degree in Criminal Justice, Security Management, Business Administration, or related field. 5‑7 years of experience in physical security operations, with at least 2 years in a supervisory or leadership role. Strong knowledge of access control systems, CCTV, alarm monitoring, and intrusion detection technologies. Familiarity with PCI compliance and secure material handling protocols. Experience with physical security automation tools and innovative technologies. Excellent leadership, communication, and problem‑solving skills. Ability to manage multiple priorities and respond effectively to emergencies. Added Bonus (if you have) Advanced certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional). Knowledge of Power BI and AI integration into physical security systems; experience implementing security technology upgrades and automation initiatives. Knowledge of CCure 9000, Avigilon, Victor applications. What We Offer You A voice in the future of fintech. Always‑on learning and development. Collaborative work environment. Opportunities to give back. Competitive salary and benefit. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. #J-18808-Ljbffr