Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 2014 and currently lead a team of five. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and a strong understanding of what it takes to succeed in an agency environment. I’m a graduate of the University of South Carolina and a proud husband and father of three boys.

Being involved in our community is a major priority for our agency. We proudly sponsor a variety of local organizations, including youth football, baseball, basketball, and cheerleading programs. We also support local schools, law enforcement, and other organizations that make a difference in our community.

Our agency offers a 401(k), 20 days of paid time off, and reimbursement for licensing costs. We believe in investing in our team and providing the resources people need to build successful, long-term careers.

Our culture is competitive, motivated, and performance-driven. We consistently perform near the top of our territory, so we set high expectations and enjoy winning together. I’m looking for someone who is self-motivated, driven to succeed, and excited by the challenge of working on a high-performing team. If you like setting ambitious goals, pushing yourself to improve, and being surrounded by people who want to win, we’d love to meet you.

ROLE DESCRIPTION:
Matt Gilliland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.