Business Analyst

Work Location: New York, New York, United States of America Hours: 40 Pay Details: $78,520 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: The Sr Business Analyst plans, manages, leads and oversees the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies. Provides leadership and works collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and systems across single or multiple Lines of Business (LoB). Depth & Scope: Leads Requirements Management / work packages for Tier 3-4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LoB. Advanced to expert knowledge of business analysis, project delivery practices and standards across the project life-cycle Gains/acquires sound to advanced understanding of business and user interaction with technology throughout project delivery. Works independently as the senior or lead business analyst and coaches and guides members within area of expertise. Identifies and leads problem resolution for complex issues at all levels. Contributes to the communication and change management activities across multiple stakeholders. Additional Information: Partner with stakeholders, Product Owners, and delivery teams to gather, analyze, and document business requirements, ensuring solutions align with business, risk, and regulatory objectives. Translate requirements into clear user stories and acceptance criteria, while supporting backlog management, sprint planning, prioritization, and overall Agile delivery activities. Lead and facilitate meetings, workshops, and working sessions, capturing decisions, action items, and key takeaways while coordinating stakeholders, tracking deliverables, risks, and dependencies, and helping keep initiatives on track. Perform data analysis, gap assessments, and impact assessments to support requirements development, issue investigation, and informed decision-making. Support end-to-end product delivery through testing, troubleshooting, user support, and product demonstrations, helping ensure solutions meet business needs and quality expectations. Education & Experience: Undergraduate degree required. Business Analysis Accreditation is an asset. 5+ years related business analysis experience required. Preferred Qualifications: Bachelor’s degree in Business, Finance, Information Technology, or related field. Prior experience in financial services or risk management domains. Familiarity with EGRC platforms and risk frameworks (e.g., operational risk, compliance risk). Proficiency in JIRA, Confluence, and agile delivery tools. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to write clear user stories and acceptance criteria. Understanding of SDLC and agile methodologies (Scrum/Kanban). Knowledge of regulatory requirements (Basel, SOX, etc.). Experience with data analysis and reporting tools. Experience in BCM and Operational Resilience. Customer Accountabilities: Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer‑centric approach Provides recommendations and direction based on the end to end customer experience when making decisions Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business Assesses and ensures that customer and employee experience / stakeholder impacts are appropriately managed Engages appropriate stakeholders to identify and manage required outcomes of projects for the business Provides on‑going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization Identifies and leads problem resolution to ensure customer needs are met Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution Shareholder Accountabilities: Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels Provides leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions Identifies scope changes and complete analysis to determine impact to project benefits and risks Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline Identifies, documents and validates current state processes and work with the business and stakeholders to design the desired future state Establishes and maintains full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met Collaborates with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met Ensures project issues and concerns are addressed for clear articulation of business requirements (e.g. Business Systems Analyst) Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to TDs risk appetite Develops mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines Contributes to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities Takes ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases Develops efficient and effective solutions through analytical problem solving Supports implementation / post implementation activities as defined in the project plan Owns the delivery of high level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests Forecasts, defines and manages the requirements effort including cost and timeline Supports the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required Contributes to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified Identifies risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro‑actively resolve or mitigate potential risks/delays to the project Ensures accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project Critiques and analyzes requirement change requests to challenge impact to original business need as defined by project charter Solidifies business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case Delivers detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements May contribute with business owner to define measures of success as defined in the project charter. Employee Accountabilities: Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships Engages, enables and leads stakeholders to agreement /consensus on the business requirements Prioritizes and manages work load and capacity to deliver on project milestone dates Participates in regular coaching and performance review sessions, employee surveys and action plans Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals Fosters a collaborative team environment by participating in team meetings and reward & recognition programs Supports, mentors and provides guidance to junior level Business Analysts and peers Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Occasional Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more. Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development: If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process: We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation: TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values: At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Commitment to Diversity, Equity, and Inclusion: At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment: TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific. #J-18808-Ljbffr