Industrial Engineer

Job Title: Industrial Engineer FLSA Status: Exempt Reports To: Director of Client Solutions POSITION SUMMARY: The Industrial Engineer plays a critical role within the Revenue organization at Smart Warehousing, serving as the analytical engine behind labor planning, operational efficiency, and continuous improvement across our warehouse network. This role is responsible for developing and maintaining labor models, analyzing equipment and space utilization, building labor assumptions for new customer onboarding, and driving measurable efficiency gains. The Industrial Engineer partners cross-functionally with Operations, Facilities, Customer Success, and Solutions teams to deliver data-driven insights that improve service levels and reduce costs. Essential Duties And Responsibilities Develop, maintain, and refine labor models to accurately forecast warehouse staffing requirements across multiple facilities. Analyze labor productivity metrics (units per hour, cost per unit, etc.) to identify trends, variances, and improvement opportunities. Build labor assumptions for new customer implementations, partnering with the Solutions team to ensure accurate pricing and scoping. Conduct time and motion studies to establish and validate engineered labor standards. Evaluate equipment utilization across facilities and recommend strategies to maximize throughput and reduce downtime. Analyze warehouse space utilization and layout efficiency, providing recommendations for slotting optimization and capacity planning. Identify and quantify process bottlenecks, then develop and implement solutions to improve flow and reduce waste. Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to drive operational excellence. Develop dashboards and reporting tools that provide visibility into key efficiency metrics for leadership review. Partner with the Solutions team to develop customer-facing labor and cost models during the sales process. Collaborate with Operations leadership to translate analytical findings into actionable warehouse improvements. Support Customer Success in identifying efficiency opportunities that enhance service delivery and customer satisfaction. Other duties as assigned.

THE PERSON | MINIMUM REQUIREMENTS

Bachelor’s degree in Industrial Engineering, Supply Chain Management, Operations Research, or a related field. 3+ years of experience in industrial engineering, warehouse operations analysis, or a comparable role within logistics, distribution, or 3PL. Demonstrated expertise in labor modeling, time studies, and productivity analysis. Strong proficiency in Microsoft Excel and data visualization tools (Power BI, Tableau, or similar). Solid understanding of warehouse management systems (WMS) and operational workflows. Excellent analytical, problem-solving, and critical-thinking skills. Ability to communicate complex data findings clearly to both technical and non-technical audiences. Key Attributes Analytical Rigor – Approaches problems with data-first thinking and delivers actionable, evidence-based recommendations. Results Orientation – Consistently drives measurable improvements in labor cost, equipment uptime, and space utilization. Collaboration – Works effectively across departments to align engineering insights with business objectives. Continuous Improvement Mindset – Proactively seeks opportunities to optimize processes and challenge the status quo. Communication – Translates technical analysis into clear, compelling narratives for stakeholders at all levels. Physical Or Mental Demands While performing the duties of this position the employee is regularly required to see, hear, talk, write, read, stand, walk, bend over, and be alert at all times. The employee is frequently required to use hands to type, handle or feel and reach with hands and arms. While infrequent, employee may need to visit warehouse locations in which employee may need to lift, push, and pull up to 20 pounds. The employee is occasionally required to sit, climb, balance, drive (vehicle), stoop, kneel, crouch and/or crawl. #J-18808-Ljbffr Smart Warehousing