Account Manager - State Farm Agent Team Member

Account Manager / Office ManagerAs an Account Manager / Office Manager for Eduardo Mujica - State Farm Agent, you are a key leader within the agency, balancing hands-on sales and service responsibilities with team oversight and office management. This role requires someone who is licensed, confident in holding others accountable, and skilled at keeping operations running smoothly while maintaining a supportive, team-oriented culture. You'll act as a buffer between the team and the agent, helping communicate expectations, resolve issues, and keep everyone aligned. In addition to providing outstanding service and contributing to sales, you'll also be responsible for performance feedback, employee reviews, and ensuring the team meets established goals.Deliver excellent customer service through phone, email, and in-person interactions.Assist with sales conversations, policy changes, and cross-selling when appropriate.Hold team members accountable to goals and expectations; follow up on performance.Conduct employee check-ins and performance reviews.Serve as a liaison between the agent and the team.Monitor agency workflows and help maintain operational efficiency.Help manage daily office needs and serve as a go-to resource.Experience in insurance, customer service, sales, or office management preferred.Prior leadership experience and a natural ability to motivate and guide others.Strong organizational skills with attention to detail.Professional, approachable, and confident communication style.Ability to take initiative, hold others accountable, and support team success in a fast-paced environment.Compensation: $50,000.00 - $100,000.00 per yearLooking for the skills and confidence to run a business in the future?We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Eduardo Mujica - State Farm Agent may be the right fit for you!About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.Our office is located in Berwyn, IL.If you want a career, not a job, then we encourage you to apply.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.