Counter Sales Representative

Counter Sales Representative (Open)

Location: La Crosse, WI - Retail shop

At Airgas, we respect, honor and value diversity. Airgas is hiring for a Counter Sales in La Crosse, WI! We are looking for you!

A Counter Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work.

Responsibilities include:

• Adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
• Providing excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
• Ensuring all required paperwork is accurately completed, including coding, costing, and pricing.
• Partnering with customers to identify the best tools and procedures for their specific tasks; demonstrating equipment use to build customer confidence.
• Managing order entry and processes transactions; assisting the team with the reconciliation of deposits.
• Coordinating via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
• Contributing to an outgoing call strategy to support the continued growth and success of the branch.
• Coordinating the transfer of merchandise between locations to meet customer needs.
• Maintaining a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
• Stocking shelves and maintaining welcoming showroom displays to provide an excellent customer experience.
• Coordinating cylinder movement and pallet organization.

Required Qualifications:

• High School Diploma or equivalent required.
• 2-5 years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
• Regular attendance and punctuality are strict requirements for this role.
• Excellent customer service skills and the ability to thrive in a fast paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Ability to regularly lift and/or move up to 75 pounds and move up to 150 pounds with the aid of material handling equipment.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Preferred Qualifications:

• A background in gas, welding, or safety supplies is a wonderful asset.
• Ability to work independently and under some pressure to meet deadlines.
• Proficiency with Google, or MS Office Applications and SAP is a plus.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Your differences enhance our performance. At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.

Equal Employment Opportunity Information: We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.